Temporary Part-Time Admin Assistant - Supporting Community Impact Initiatives with Metropolitan Thames Valley Housing

Join Metropolitan Thames Valley Housing as a Temporary Part-Time Admin Assistant

Metropolitan Thames Valley Housing is a leading housing provider dedicated to making a positive impact in the community. We're seeking a highly organized and motivated Temporary Part-Time Admin Assistant to join our dynamic Customer Services directorate, specifically within the Community Impact team. As a key member of this team, you will provide essential administrative support to the Grants and Contracts Manager and other team members, ensuring the smooth operation of various projects and initiatives.

About Us

At Metropolitan Thames Valley Housing, we're passionate about delivering exceptional services that make a real difference in people's lives. Our Community Impact team is at the forefront of our efforts to support local communities and promote social welfare. We're looking for a talented Admin Assistant to help us drive our initiatives forward and contribute to our mission.

Key Responsibilities

• Provide administrative support to the Grants and Contracts Manager and the wider Community Impact team, including managing the team's inbox, responding to correspondence, and handling queries and requests.
• Handle day-to-day transactions related to the Tenant Welfare Fund cases, documenting process changes and ensuring seamless case management.
• Process requests for external funding as a Trusted Partner, maintaining accurate records and ensuring timely processing of related invoices.
• Maintain up-to-date records of suppliers used for Tenant Welfare Fund purposes, including vouchers, white goods, and services, and ensure related invoices are processed efficiently.
• Provide project support for regional Winter Plans and Campaigns, including raising and receipting purchase orders, submitting invoices, preparing payment forms, procuring items, and arranging delivery.
• Assist in promoting Winter Plans and associated activities, creating publicity materials, and handling correspondence and queries related to these initiatives.

Essential Qualifications and Skills

To succeed in this role, you'll need:

• Proven administrative experience, preferably within social housing, local authority, or a charity, with a strong understanding of administrative procedures and best practices.
• Excellent organizational and planning skills, with the ability to work well under pressure, meet deadlines, and maintain attention to detail.
• Strong ability to develop relationships with a diverse range of internal stakeholders, providing exceptional customer service and support.
• Proficiency in Microsoft Office suite, especially Word, Excel, and PowerPoint, with the ability to learn new systems and software as needed.
• High motivation and ability to work with minimal supervision, taking ownership of tasks and responsibilities.

Desirable Qualifications and Skills

While not essential, the following qualifications and skills will be considered advantageous:

• Experience in Case Management, which will be beneficial in handling Tenant Welfare Fund cases and other related tasks.
• Knowledge of social housing or community development initiatives, which will help you understand the context and purpose of our work.

What We Offer

As a Temporary Part-Time Admin Assistant with Metropolitan Thames Valley Housing, you'll enjoy:

• A competitive hourly rate of £11.44, with weekly pay.
• Agile working options, providing flexibility and work-life balance.
• The opportunity to work within a large, impactful organization and make a real difference in the community.
• A dynamic and supportive work environment, with a team passionate about delivering exceptional services.

Career Growth and Development

At Metropolitan Thames Valley Housing, we're committed to supporting the growth and development of our employees. As a Temporary Part-Time Admin Assistant, you'll have the opportunity to:

• Develop your administrative skills and experience, gaining a deeper understanding of the social housing sector.
• Build relationships with a diverse range of internal stakeholders, enhancing your communication and customer service skills.
• Contribute to the success of our Community Impact initiatives, making a positive impact in the community.

Our Culture and Work Environment

We're a dynamic and inclusive organization that values diversity, equity, and inclusion. Our culture is built on a foundation of respect, empathy, and teamwork, and we're committed to creating a work environment that's supportive, engaging, and challenging.

As a remote worker or someone based in our Beeston office, you'll be part of a team that's passionate about delivering exceptional services and making a real difference in people's lives.

How to Apply

If you're a motivated and organized individual with a passion for administration, we want to hear from you. To apply for this Temporary Part-Time Admin Assistant position, please submit your CV to Mel Applin@ (url removed) or contact us on (phone number removed).

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. We're excited to hear from talented individuals who share our passion for making a positive impact in the community.