Patient Care Support Specialist - Remote Opportunity with Sutter Health's Sutter Center for Psychiatry

Join Our Team: Delivering Compassionate Care to Those in Need

At Sutter Health, we're dedicated to redefining the healthcare experience. As a leading not-for-profit health system, we're committed to delivering high-quality, patient-centered care that addresses the unique needs of our diverse community. We're now seeking a skilled and compassionate Patient Care Support Specialist to join our team at the Sutter Center for Psychiatry, where we're passionate about providing exceptional mental health services.

About the Role

As a Patient Care Support Specialist, you'll play a vital role in ensuring that our patients receive comprehensive care that addresses their psychiatric and physical needs. You'll work closely with our healthcare team to provide personalized support, guidance, and education to patients and their families. This remote opportunity allows you to make a meaningful difference in the lives of others while enjoying a flexible work arrangement.

Key Responsibilities

• Provide assistance and care to patients, ensuring their physical and emotional needs are met.
• Gather and report observational data, monitoring patient conditions and reporting concerns to the healthcare team.
• Develop trusting relationships with patients, their families, and healthcare providers through effective communication and empathy.
• Assist patients with daily living activities, such as eating, bathing, and movement.
• Maintain patient confidentiality and adhere to all local, state, and federal regulations, codes, policies, and procedures.
• Collaborate with peers and other healthcare providers to achieve departmental and corporate objectives.
• Prioritize assignments, managing multiple tasks in a dynamic environment with interruptions.
• Utilize electronic health records (EHR) and Microsoft Office Suite (Word, Excel, and Outlook) to document patient information and communicate with the healthcare team.

Essential Qualifications

To succeed in this role, you'll need:

• A High School Diploma or equivalent education/experience.
• Department-specific certification and licensure, including Kahi-Child & Adolescence Services and CAN-Child Abuse & Neglect.
• Knowledge of mental health principles, views, and equipment used in treating patients with various disorders.
• Excellent written and verbal communication skills, with the ability to explain sensitive information clearly and professionally to diverse audiences.
• Strong time management and organizational skills, with the ability to prioritize assignments and work within standardized operating procedures.
• General knowledge of computer applications, including Microsoft Office Suite and electronic health records (EHR).

Preferred Qualifications

While not required, the following qualifications can enhance your candidacy:

• Previous experience in a healthcare setting, particularly in mental health or a related field.
• Additional certifications or training in mental health or a related field.
• Experience working with diverse patient populations and families.

Skills and Competencies

To excel as a Patient Care Support Specialist, you'll need:

• Compassion and empathy when working with patients and their families.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Effective problem-solving and critical thinking skills.
• Flexibility and adaptability in a dynamic work environment.

Career Growth Opportunities and Learning Benefits

At Sutter Health, we're committed to supporting your professional growth and development. As a Patient Care Support Specialist, you'll have access to:

• Ongoing training and education to enhance your skills and knowledge.
• Opportunities for career advancement within our organization.
• A collaborative work environment that fosters teamwork and innovation.

Work Environment and Company Culture

As a remote employee, you'll enjoy a flexible work arrangement that allows you to work from anywhere. Our company culture values:

• Diversity, equity, and inclusion.
• Compassion and empathy in patient care.
• Collaboration and teamwork.
• Innovation and continuous improvement.

Compensation, Perks, and Benefits

We offer a competitive salary range of $24.10 to $30.11 per hour, depending on your experience and location. Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for professional growth and development.

Join Our Team

If you're passionate about delivering compassionate care and making a meaningful difference in the lives of others, we encourage you to apply for this exciting opportunity. As a Patient Care Support Specialist with Sutter Health's Sutter Center for Psychiatry, you'll be part of a dedicated team that's committed to redefining the healthcare experience. Apply now and let's discuss how you can become a vital part of our success story.

Sutter Health is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our passion for delivering exceptional patient care.