Experienced Remote Administrative Support Specialist – Dynamic Gig Staffing Platform Support Role

Introduction to NoGigiddy

NoGigiddy is a pioneering gig staffing platform that is revolutionizing the way companies and gig workers interact. Our innovative approach focuses on flexibility, convenience, and creating a seamless experience for all parties involved. As a leader in the gig economy, we are committed to making gig work better for everyone. Our mission is built on the principles of innovation, community, and mutual support, and we are looking for like-minded individuals to join our team.

Job Overview

We are seeking a highly motivated and detail-oriented Remote Administrative Support Specialist to join our dynamic team. As a Remote Administrative Support Specialist, you will play a vital role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform. This is an excellent opportunity to contribute to a company that is at the forefront of the gig staffing industry and make a real difference in the lives of our gig workers.

Key Responsibilities

• Effective Communication: Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time, ensuring they are always up-to-date and informed.
• Comprehensive Support: Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication, resolving issues promptly and professionally.
• Record Keeping: Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences, ensuring data accuracy and integrity.
• Scheduling Coordination: Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers, minimizing downtime and maximizing productivity.
• Administrative Support: Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks, ensuring the smooth operation of our platform.
• Collaboration: Collaborate with internal teams to facilitate seamless communication and streamline processes, contributing to the ongoing improvement of our services.
• Feedback and Insights: Contribute to ongoing improvements of the gig worker experience by providing feedback and insights, helping us to refine and enhance our platform and services.

Requirements and Qualifications

To be successful in this role, you will need to possess a combination of skills, experience, and personal qualities. While we value a great attitude and a willingness to learn above all, the following requirements are essential:

Essential Qualifications

• Administrative Experience: Proven experience in administrative support roles, preferably in the staffing and recruiting industry, with a strong understanding of administrative procedures and practices.
• Computer Skills: Proficient computer skills, including experience with Microsoft Office Suite and CRM software, with the ability to learn new systems and technologies quickly.
• Organizational Skills: Strong organizational and time management skills with the ability to manage multiple tasks simultaneously, prioritize deadlines, and maintain a high level of productivity.
• Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with gig workers, internal teams, and other stakeholders.
• Attention to Detail: Detail-oriented mindset with a high level of accuracy in data entry and record-keeping, ensuring the integrity and reliability of our data.
• Independence and Flexibility: Ability to work independently and remotely, demonstrating self-motivation and initiative, with the flexibility and adaptability to thrive in a fast-paced, dynamic environment.

Preferred Qualifications

• Staffing and Recruiting Experience: Experience in the staffing and recruiting industry, with a strong understanding of the gig economy and the needs of gig workers.
• Customer Service Experience: Experience in customer-facing roles, with a strong focus on providing exceptional customer service and support.
• Technical Skills: Familiarity with gig staffing platforms, scheduling software, and other technologies relevant to the gig economy.

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Technical Skills: Proficiency in Microsoft Office Suite, CRM software, and other technologies relevant to the gig economy.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with gig workers, internal teams, and other stakeholders.
• Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze issues, identify solutions, and implement effective remedies.
• Time Management Skills: Strong time management skills, with the ability to prioritize deadlines, manage multiple tasks simultaneously, and maintain a high level of productivity.
• Adaptability and Flexibility: Ability to adapt to changing circumstances, priorities, and deadlines, with the flexibility to thrive in a fast-paced, dynamic environment.

Career Growth and Learning Opportunities