Experienced Remote Client Relations Representative - Delivering Exceptional Service and Building Meaningful Connections with Clients Nationwide

Join the Legacy of Excellence at Globe Life

Shape the future with us at Globe Life! As a Fortune 600 company and one of the top 15 insurance firms in the world, we've proudly safeguarded the families of labor unions, credit unions, and associations since 1951. Our commitment to excellence extends beyond our comprehensive range of life, accident, and supplemental health products. We're dedicated to delivering exceptional service and building meaningful connections with our clients, and we're looking for passionate and driven individuals to join our team as Remote Client Relations Representatives.

About Our Company Culture and Values

At Globe Life, we value our clients and our employees above all else. Our company culture is built on a foundation of integrity, respect, and a commitment to excellence. We're a dynamic and supportive team that prioritizes growth, learning, and development. Our employees are our greatest asset, and we're dedicated to providing them with the tools, resources, and opportunities they need to succeed.

The Role: Remote Client Relations Representative

As a Remote Client Relations Representative at Globe Life, you'll have the chance to build meaningful connections with clients, offering them the support they need to feel valued, secure, and confident in their benefits. Your role will be key in making our clients feel heard and understood, and you'll be responsible for delivering exceptional service through in-home visits or convenient Zoom virtual calls.

Key Responsibilities:

• Connect with Clients: Reach out to clients who have expressed interest in their benefits and engage with them in a personalized and professional manner.
• Schedule Appointments: Arrange personalized in-home or virtual Zoom meetings to discuss their benefit details and provide them with the support they need.
• Facilitate Enrollment: Assist clients through the enrollment process, ensuring they get the coverage they need and answering any questions they may have.
• Prepare Client Reports: Finalize and present comprehensive reports after benefit reviews, providing clients with a clear understanding of their benefits and any recommendations.
• Maintain Client Relationships: Build and maintain strong relationships with clients, ensuring they feel valued and supported throughout their journey with Globe Life.

What We're Looking For:

We're looking for passionate and driven individuals who are committed to delivering exceptional service and building meaningful connections with our clients. To be successful in this role, you'll need:

Essential Qualifications:

• Excellent Communication: Strong ability to interact effectively with clients, both verbally and in writing.
• Basic Tech Proficiency: Comfortable using technology for virtual meetings and other tasks.
• Strong Work Ethic: Dedication to delivering top-notch service with integrity and a commitment to excellence.
• Dynamic Personality: Bring energy and enthusiasm to every interaction, and be able to adapt to different client personalities and needs.
• Time Management: Ability to organize and manage your schedule effectively, prioritizing tasks and meeting deadlines.

Preferred Qualifications:

• Leadership Experience: Previous experience in a leadership role, with opportunities for growth and advancement.
• Insurance Industry Experience: Previous experience working in the insurance industry, or a related field.
• Customer Service Experience: Previous experience working in customer service, or a related field.

Skills and Competencies:

To be successful in this role, you'll need a range of skills and competencies, including:

• Communication: Strong verbal and written communication skills, with the ability to adapt to different client personalities and needs.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Time Management: Ability to prioritize tasks and manage your schedule effectively.
• Problem-Solving: Strong problem-solving skills, with the ability to think critically and come up with creative solutions.
• Adaptability: Ability to adapt to changing client needs and priorities.

Career Growth Opportunities and Learning Benefits:

At Globe Life, we're committed to providing our employees with the tools, resources, and opportunities they need to succeed. As a Remote Client Relations Representative, you'll have access to:

• Comprehensive Training: Comprehensive training and onboarding program to ensure you have the skills and knowledge you need to succeed.
• Ongoing Support: Ongoing support and coaching from experienced leaders and mentors.
• Career Advancement Opportunities: Opportunities for career advancement and growth, with a clear path for progression.
• Professional Development: Opportunities for professional development and continuing education.

Work Environment and Company Culture:

At Globe Life, we're proud of our company culture and work environment. As a Remote Client Relations Representative, you'll have the flexibility to work from home, with a competitive salary and benefits package, including:

• 100% Remote Work: Enjoy the flexibility of working from home, with the ability to create your own schedule.
• Weekly Pay: Get paid reliably with a structured compensation schedule.
• Performance Bonuses: Earn extra through bonus opportunities tied to your success.
• Medical Insurance Reimbursement: Prioritize your health with support for medical insurance.
• Comprehensive Life Insurance: Protect your future with extensive life insurance coverage.
• Flexible Scheduling: Customize your work hours to fit your personal and family needs.
• Retirement Benefits: Secure long-term financial stability through strong renewal plans.

Compensation and Benefits:

We offer a competitive salary and benefits package, including:

• Competitive Salary: A competitive salary range, with opportunities for growth and advancement.
• Comprehensive Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
• Retirement Plan: A 401(k) retirement plan, with company match.
• Paid Time Off: Paid time off, including vacation, sick leave, and holidays.

How to Apply:

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

We are currently only hiring U.S. citizens or individuals who are legally authorized to work in the U.S.

We Want to Hear From You!

If you have any questions or would like to learn more about this role, please don't hesitate to reach out. We're excited to hear from you and look forward to the opportunity to discuss this role further.