Experienced Customer Engagement Specialist - Live Chat Support - Remote Work Opportunity with blithequark

Join the blithequark Team as a Live Chat Support Specialist and Enjoy the Flexibility of Remote Work

blithequark is seeking highly motivated and customer-focused individuals to join our team as Live Chat Support Specialists. As a Live Chat Support Specialist, you will have the opportunity to work from the comfort of your own home, providing exceptional customer service to clients through live chat support. If you have a friendly disposition, excellent communication skills, and the ability to work independently, we encourage you to apply for this exciting opportunity.

About blithequark and the Industry

blithequark is a leading provider of customer engagement solutions, helping businesses connect with their customers through various channels, including live chat, social media, and more. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join our crew. The customer service industry is rapidly evolving, and we're at the forefront of this change, leveraging technology to provide personalized and efficient support to our clients.

Job Summary

As a Live Chat Support Specialist at blithequark, you will be responsible for providing top-notch customer service to our clients through live chat support. You will work remotely, using tools such as Facebook Messenger, to respond to customer inquiries, resolve issues, and provide product information. This is an excellent opportunity for those who enjoy working independently and are looking for a flexible schedule.

Key Responsibilities

• Provide exceptional customer service through live chat support, responding to customer inquiries, and resolving issues in a timely and professional manner.
• Use various tools, including social media and website chat functions, to engage with customers and provide support.
• Follow instructions and work independently, with minimal supervision.
• Copy and paste information into chats, as needed, to provide accurate and efficient responses to customers.
• Maintain a high level of customer satisfaction, ensuring that all customer interactions are positive and productive.
• Collaborate with team members, as needed, to share knowledge and best practices.

Requirements

To be successful as a Live Chat Support Specialist at blithequark, you will need:

• A device that can access social media and website chat functions, such as a phone, tablet, or laptop.
• A reliable internet connection, ensuring that you can work efficiently and effectively.
• Excellent communication skills, with the ability to provide clear and concise responses to customer inquiries.
• A friendly disposition, with a positive and patient attitude.
• The ability to work independently, with minimal supervision.
• Basic computer skills, including the ability to copy and paste information into chats.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Previous experience in customer service or a related field.
• Familiarity with customer engagement solutions, such as live chat software.
• Excellent problem-solving skills, with the ability to resolve customer issues efficiently.
• Strong attention to detail, with the ability to provide accurate and efficient responses to customers.

Skills and Competencies

To succeed as a Live Chat Support Specialist at blithequark, you will need:

• Excellent communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• The ability to adapt to new technologies and systems.
• A customer-focused mindset, with a passion for delivering exceptional customer experiences.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to the growth and development of our team members. As a Live Chat Support Specialist, you will have access to:

• Ongoing training and support, to ensure that you have the skills and knowledge needed to succeed.
• Career advancement opportunities, including the potential to move into leadership or specialized roles.
• A collaborative and dynamic work environment, with a team of experienced professionals.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive company culture. As a remote worker, you will have the flexibility to work from anywhere, at any time, as long as you have a reliable internet connection. We offer:

• A flexible schedule, with the opportunity to work 5-30 hours per week.
• The ability to work from home, or any location with a reliable internet connection.
• A collaborative and dynamic work environment, with regular team meetings and check-ins.

Compensation and Benefits

We offer competitive compensation and benefits, including:

• Up to $280.00 per day, depending on experience and performance.
• A comprehensive benefits package, including opportunities for career growth and development.

Conclusion

If you're looking for a flexible and rewarding career opportunity, we encourage you to apply for this exciting Live Chat Support Specialist role at blithequark. With our competitive compensation and benefits, ongoing training and support, and collaborative work environment, we're confident that you'll thrive as part of our team. Don't miss out on this opportunity to join our team and start your career with blithequark. Apply today!