**Experienced Customer Logistics & Supply Chain Advisor – Retail, Bottler, Distributor, and Business Partner Support**

Are you a customer-focused professional with a passion for logistics and supply chain management? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Logistics & Supply Chain Advisor. In this critical role, you will serve as a single point of contact for our customers across various business units, leveraging your expertise to resolve complex issues and drive business growth. **About blithequark** blithequark is a leading global beverage company that has been refreshing the world for over 130 years. Our portfolio represents over 250 iconic and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico. We work with a diverse group of customers, ranging from retail and grocery outlets to theme parks, movie theaters, and restaurants. Our purpose is to refresh the world and make a difference, and we're committed to nurturing an inclusive culture that values continuous learning, growth, and innovation. **Key Responsibilities** As an Experienced Customer Logistics & Supply Chain Advisor, you will be responsible for: * Serving as a single point of contact for our customers across various business units, providing dedicated support and resolving issues related to order management, delivery, and customer satisfaction. * Partnering with sales teams and brokers to address customer satisfaction needs, including pricing, delivery method changes, account management, and strategic projects. * Collaborating with Product Supply, Supply Planning, Logistics, and Transportation teams to influence and resolve order flow concerns, such as late trucks, dwell time, and refused deliveries. * Managing phone calls and emails from customers, internal stakeholders, and partners, accurately tracking and resolving business needs. * Applying best practices and business knowledge to make timely decisions and resolve issues with product orders, ensuring customer delivery dates are met. * Proactively managing order flow, communicating all In Full issues, and partnering with transportation to ensure delivery appointments and pick-up appointments are set timely to mitigate order failures. * Recognizing and tracking trends with customer issues, evaluating and suggesting process improvements for Product Order Management and our partners. * Understanding Company goals and performance metrics, improving quality and speed to meet and exceed customer expectations. * Working collaboratively but often independently on daily tasks, resolving escalations that are diverse in scope using strategic thinking, people, and company resources. * Building and leveraging collaborative relationships with our customers, sales, logistics, and other internal partners based on customer-specific operations. * Analyzing, coordinating, and participating in the implementation of design projects to support department and key customer objectives. **Essential and Preferred Qualifications** To succeed in this role, you will need: * Strong customer service and relationship background, strategic thinking, effective communication, and business writing skills. * Strong research or analytical skills, attention to detail, effective problem-solving, and influencing skills. * A strong sense of urgency and the ability to make timely and informed decisions. * Building collaborative relationships within Product Order Management (POM), Supply Chain/OTC organization, and our external partners. * Knowledge of the blithequark Product Supply system, Order Management, and Salesforce & SAP (a plus). * Other systems used include Customer Relationship Management (CRM) Database, MS Office; Outlook, Word, Excel, SharePoint, and Genesys. * Ability to excel and contribute in a fast-paced and changing work environment with accuracy while meeting Service Level Agreement (SLA's) and deadlines. * Ability to understand overall Company objectives and manage competing project and tasks. * Roles within this organization include teleworking and remote working, requiring the ability to work independently with minimal daily supervision. **Skills and Competencies** To thrive in this role, you will need to possess: * Excellent communication, interpersonal, and problem-solving skills. * Strong analytical and research skills, with the ability to interpret data and make informed decisions. * Ability to work in a fast-paced environment with multiple priorities and deadlines. * Strong attention to detail and organizational skills. * Ability to build and maintain collaborative relationships with customers, internal stakeholders, and partners. * Strong business acumen, with the ability to understand Company goals and performance metrics. * Ability to adapt to changing priorities and requirements. **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in empowering our employees to prioritize their career development and build new skills. As an Experienced Customer Logistics & Supply Chain Advisor, you will have access to: * Ongoing training and development opportunities to enhance your skills and knowledge. * Collaborative and supportive work environment, with opportunities to build relationships with colleagues and partners. * Flexible work arrangements, including teleworking and remote working options. * Competitive compensation and benefits package, including medical, financial, and other benefits. * Opportunities for career growth and advancement within the company. **Work Environment and Company Culture** blithequark is committed to creating an inclusive culture that values continuous learning, growth, and innovation. Our company culture is grounded in four key behaviors: curious, empowered, inclusive, and agile. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Base pay: $60,200 - $74,100 * A full range of medical, financial, and/or other benefits, dependent on the position. * Opportunities for career growth and advancement within the company. * Flexible work arrangements, including teleworking and remote working options. * Ongoing training and development opportunities to enhance your skills and knowledge. **Conclusion** If you are a customer-focused professional with a passion for logistics and supply chain management, we invite you to join our dynamic team at blithequark as an Experienced Customer Logistics & Supply Chain Advisor. In this critical role, you will have the opportunity to serve as a single point of contact for our customers, leveraging your expertise to resolve complex issues and drive business growth. Apply now to join our team and be part of a company that is refreshing the world and making a difference every day. Apply Job! Apply for this job