Experienced Full Stack Licensed Personal Lines Insurance Customer Service Representative – Remote Work Opportunity with Comprehensive Benefits and Growth Potential

Join the blithequark Team as a Licensed Personal Lines Insurance Customer Service Representative

blithequark is seeking a highly skilled and compassionate Licensed Personal Lines Insurance Customer Service Representative to join our dynamic team. As a remote employee, you will have the opportunity to work from the comfort of your own home and provide exceptional customer experiences to our clients. If you have a passion for helping others and a strong background in customer service, we encourage you to apply for this exciting opportunity.

About blithequark

blithequark is a forward-thinking global organization that prioritizes a people-first, inclusive culture and a genuine sense of belonging. We have been recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" every year. Our team is comprised of over 440,000 game-changers from 70+ countries who are united in their passion for providing outstanding customer experiences and tech-powered innovation.

Career Growth and Personal Development

At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed. As a Licensed Personal Lines Insurance Customer Service Representative, you will have access to comprehensive training programs, including 7 weeks of classroom training and 7 weeks of transition training. You will also have opportunities for career growth and advancement, with about 80% of our managers and leaders having been promoted from within.

Key Responsibilities:

• Actively listen and ask questions to identify customer needs
• Advise on plan options, coverages, and pricing
• Process new and/or amended enrollments
• Ensure our clients' customers enjoy authentic experiences
• Deliver expert customer experiences with a smile

Your Qualifications

To be successful in this role, you will need to have:

• 1+ years of customer service experience
• Active Personal Lines resident license
• High school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What We Offer

At blithequark, we are committed to providing our employees with a comprehensive benefits package, including:

• Competitive pay rate of $18/hr. ($20/hr. for bilingual Spanish)
• Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in topics such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for blithequark Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and people-first culture. Our employees are our greatest asset, and we strive to create a work environment that is supportive, collaborative, and fun. As a remote employee, you will have the flexibility to work from home and enjoy a better work-life balance.

How to Apply

If you are a motivated and compassionate individual who is passionate about providing exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, and we will be in touch with you soon.

Equal Opportunity Employer

blithequark is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We are committed to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.

Job Requirements and Eligibility

To be eligible for this position, you must:

• Be a U.S. citizen or have a valid U.S. work visa
• Reside in the United States or have a valid U.S. address for residence
• Be able to work in a remote environment

Physical and Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Job Applicant Privacy Notice

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Conclusion

We are excited to have you join our team as a Licensed Personal Lines Insurance Customer Service Representative! If you are passionate about providing exceptional customer experiences and are looking for a new career opportunity, we encourage you to apply today. With our comprehensive benefits package, opportunities for career growth and advancement, and inclusive company culture, we are confident that you will thrive in this role.