Remote Pharmacy Technician - Work from Home Opportunity with Actalent: Resolving Prescription Exceptions and Providing Exceptional Patient Care

Join Our Team: Revolutionizing Patient Care through Remote Pharmacy Services

At Actalent, we're not just a company - we're a community of innovators, problem solvers, and patient advocates. As a global leader in engineering and sciences services and talent solutions, we're committed to advancing the engineering and science initiatives of our clients through access to specialized experts. Our network of almost 30,000 consultants and over 4,500 clients across the U.S., Canada, Asia, and Europe is a testament to our dedication to driving scale, innovation, and speed to market.

We're now seeking highly skilled and experienced Remote Pharmacy Technicians to join our team and play a critical role in our mission to deliver exceptional patient care. As a Remote Pharmacy Technician with Actalent, you'll be working in a fully computer-based environment, utilizing your expertise to resolve prescription exceptions, process insurance claims, and provide top-notch support to patients and physicians.

Key Responsibilities: Making a Difference in Patient Care

• Process prescription exceptions, including resolving claim rejects and conducting member and physician outreach to ensure seamless patient care.
• Enter member demographics and prescription information into our data processing system, maintaining accuracy and attention to detail.
• Research and resolve rejected insurance billing issues and/or escalated member issues, demonstrating your expertise and problem-solving skills.
• Escalate questions regarding prescriptions to pharmacists for interpretation or provide direction on processing, ensuring compliance with regulatory requirements.
• Assist with inbound and/or outbound patient or physician calls, showcasing your exceptional customer service skills and empathy.

Essential Qualifications: The Foundation for Success

To excel as a Remote Pharmacy Technician with Actalent, you'll need:

• A minimum of 2+ years of Pharmacy Technician experience, with a strong background in prior authorization, customer service, and computer skills.
• The ability to work independently in a remote setting, with a dedicated workspace that is HIPAA compliant and has a strong Wi-Fi connection.
• Excellent communication and problem-solving skills, with the capacity to navigate complex patient issues and insurance claims.
• A commitment to delivering exceptional patient care and support, with a patient-centric approach.

Preferred Qualifications: Enhancing Your Application

While not mandatory, the following qualifications can enhance your application and demonstrate your expertise:

• Experience working in a fast-paced, dynamic environment, with a proven track record of adapting to changing priorities.
• Knowledge of pharmacy software and technology, with the ability to quickly learn new systems and tools.
• Certifications such as CPhT or PTCB, demonstrating your commitment to professional development and excellence.

Skills and Competencies: The Actalent Difference

At Actalent, we're looking for individuals who possess not only the technical skills but also the soft skills that make a difference. As a Remote Pharmacy Technician, you'll need:

• Strong analytical and problem-solving skills, with the ability to navigate complex patient issues.
• Excellent communication and interpersonal skills, with the capacity to build rapport with patients and healthcare professionals.
• A commitment to attention to detail, with a focus on accuracy and quality.
• The ability to work independently, with a strong sense of self-motivation and discipline.

Career Growth Opportunities and Learning Benefits

At Actalent, we're dedicated to the growth and development of our employees. As a Remote Pharmacy Technician, you'll have access to:

• Ongoing training and professional development opportunities, enhancing your skills and expertise.
• A supportive and inclusive work environment, with a culture of care, engagement, and recognition.
• Opportunities for career advancement, with a clear path for progression within the company.

Work Environment and Company Culture

As a remote employee, you'll be working from the comfort of your own home, with the flexibility to create a workspace that suits your needs. Our company culture is built on:

• A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive.
• A culture of care, engagement, and recognition, with regular check-ins and feedback.
• A global community of professionals, with opportunities for collaboration and networking.

Compensation, Perks, and Benefits

We offer a competitive salary package, commensurate with experience, along with a range of benefits and perks that support your well-being and career growth. While specific details may vary, our benefits typically include:

• A competitive salary, with opportunities for bonuses and incentives.
• A comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional development and growth, with a focus on career advancement.
• A flexible work environment, with the ability to work from home and create a workspace that suits your needs.

Join Our Team: Make a Difference in Patient Care

If you're a skilled and experienced Pharmacy Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. At Actalent, we're committed to delivering exceptional patient care, and we're looking for talented individuals to join our team. Even if you feel you're not a perfect match, we'd still love to hear from you. Apply now and take the first step towards a rewarding career with Actalent.

To apply, please submit your application through our website. We can't wait to hear from you!