Experienced Full-Time Retail Sales Assistant – Customer Experience, Sales Growth, and Team Collaboration

Join the Kohl's Team as a Retail Sales Assistant and Be Part of Our Mission to Enable Families to Live Satisfying Lives

At Kohl's, we're passionate about creating a shopping experience that exceeds our customers' expectations. We're committed to fostering a culture of support, encouragement, and growth for our associates. As a Retail Sales Assistant, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and collaborating with our team to achieve our goals.

About Kohl's and Our Purpose

Our company's mission is to encourage and enable families to live genuinely satisfying lives. We aim to inform our clients that the resources that could enhance their lifestyles are accessible. We're enthusiastic about the development of our associates in both personal and professional spheres. At Kohl's, we foster an atmosphere of support and encouragement that makes our employees feel comfortable. Although we value humility, we're not hesitant to tackle difficult undertakings. While we emphasize conviviality, we remain focused. Though we work diligently, we still make time for amusement.

Key Responsibilities

• Deliver Exceptional Customer Experiences: Smile and greet customers and colleagues, adhering to the Yes We Can policy when addressing customer inquiries and requests in a friendly and courteous manner.
• Apply the GREAT Program: Routinely apply the GREAT program's five-step approach: greet and engage the client, request credit, explain the savings, ask them to complete a survey, and thank them for their patronage.
• Stay Up-to-Date with Technological Advancements: Be capable of acquiring and adjusting to the latest technological advancements to cater to customers' demands.
• Resolve Customer Issues: Achieve exceptional customer satisfaction by utilizing proficient issue resolution skills.
• Promote Kohl's Charge Accounts and Rewards Initiatives: Provoke, initiate, and set into motion submissions for Kohl's Charge accounts and rewards initiatives.
• Manage Cash Transactions: Guarantee that all protocols related to the management of cash are strictly followed according to established policies and procedures.
• Efficiently Conduct Transactions: Efficiently conduct transactions while engaging customers to ensure accuracy in every transaction.
• Adapt to Various Roles: Be open to adapting and mastering various roles throughout the store, as required.
• Visual Merchandising: Implement and maintain visually appealing store displays, including mannequins, forms, displays, lighting, and graphics.
• Merchandising and Sales Floor Operations: Enhance the shopping experience by managing and organizing merchandising, sales floor operations, and replenishment.

Essential Qualifications

Required Qualifications:

• Physical Demands: Capability to raise 50 pounds periodically or frequently, and the capacity to remain standing or in motion within various departments for the entirety of work hours.
• Compliance with Kohl's Code of Conduct: Compliance with Kohl's code of conduct and operational policies is imperative to promote ethical business practices and ensure smooth operations.
• Regular Attendance: Regular attendance is essential for success in this role.
• Communication Skills: Having strong skills in both spoken and written communication is essential for success in any profession.
• Arithmetic and Comprehension: Adequate abilities in arithmetic and comprehension, readable penmanship, and carefulness in minutiae.
• Teamwork and Collaboration: Possessing the skill to collaborate with a group and communicate well with teammates is a valuable asset.

Preferred Qualifications:

• Prior Retail Experience: Prior retail experience is preferred.
• Technological Proficiency: Competence in the seamless utilization of technology to execute essential tasks.

What We Offer

Compensation and Benefits:

We offer a competitive salary and a comprehensive benefits package to support our associates' well-being and growth.

Career Growth Opportunities:

At Kohl's, we're committed to the development of our associates in both personal and professional spheres. We offer opportunities for growth, training, and advancement within our company.

Work Environment and Culture:

Our work environment is supportive, encouraging, and focused on growth. We value humility, conviviality, and diligence, and we're committed to making time for amusement and fun.

How to Apply

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application.

Don't miss this opportunity to join our team and be part of our mission to enable families to live genuinely satisfying lives. Apply today and start your journey with Kohl's!