Experienced Customer Service Representative - Virtual, Remote Opportunity with blithequark

Join the blithequark Team as a 1099 Independent Contractor and Elevate Your Customer Service Career

Are you a customer service professional looking for a flexible, rewarding, and challenging opportunity to grow your skills and career? Do you have a passion for delivering exceptional customer experiences and thrive in a remote work environment? blithequark is seeking talented and dedicated Customer Service Representatives to join our team as 1099 Independent Contractors. As a key member of our team, you will have the opportunity to work with our clients, providing top-notch service to their enthusiastic callers and enjoying the benefits of a flexible, autonomous work arrangement.

About blithequark and the Customer Service Industry

blithequark is a leading provider of customer service solutions, partnering with clients to deliver exceptional customer experiences through our network of skilled and dedicated professionals. As a 1099 Independent Contractor with blithequark, you will be part of a dynamic and growing industry that is constantly evolving to meet the changing needs of customers and businesses. With a focus on innovation, quality, and customer satisfaction, blithequark is committed to providing a supportive and engaging work environment that fosters growth, development, and success.

Key Responsibilities

• Provide exceptional customer service to inbound callers from our clients, responding to their inquiries, concerns, and feedback in a professional and courteous manner.
• Utilize your skills, expertise, and knowledge to resolve customer issues, address complaints, and provide solutions that meet their needs and exceed their expectations.
• Read and follow scripting provided by our clients verbatim, ensuring accuracy and consistency in your interactions with customers.
• Maintain a high level of productivity and efficiency, managing your workload and prioritizing tasks to meet performance standards and client expectations.
• Participate in online certification and training programs provided by blithequark, ensuring you have the knowledge, skills, and competencies required to deliver exceptional customer service.
• Invoicing and tracking your work hours, ensuring accurate and timely payment for your services.

Essential Qualifications

• Minimum of 3 months of customer service experience, preferably in a telephone-based or call center environment.
• Typing speed of 40 wpm or higher, with an emphasis on accuracy and attention to detail.
• Moderate proficiency in computer operation, maintenance, and troubleshooting, with the ability to learn and adapt to new systems and technologies.
• Pleasant, enthusiastic phone presence, with attention to intonation, diction, and inflection.
• Ability to successfully clear a criminal background check.

Preferred Qualifications

• Previous experience working in a remote or virtual environment, with the ability to work independently and manage your time effectively.
• Strong technical skills, including experience with Windows-based PCs and Chrome browser.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and provide personalized service.

Skills and Competencies

To succeed as a Customer Service Representative with blithequark, you will need to possess a range of skills and competencies, including:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution skills.
• Ability to work in a fast-paced, dynamic environment.
• Flexibility and adaptability, with the ability to adjust to changing priorities and client needs.
• Strong technical skills, including experience with customer service software and technologies.

Career Growth Opportunities and Learning Benefits

As a 1099 Independent Contractor with blithequark, you will have access to a range of career growth opportunities and learning benefits, including:

• Ongoing training and development programs to enhance your skills and knowledge.
• Opportunities to work with a variety of clients and industries, expanding your expertise and experience.
• Performance incentives and rewards for outstanding performance.
• Uncapped earning potential, with the ability to increase your earnings based on your performance and client needs.

Work Environment and Company Culture

As a remote worker with blithequark, you will enjoy a flexible and autonomous work environment that allows you to work from the comfort of your own home. To ensure success, you will need to maintain a dedicated workspace that is free from distractions and background noise. blithequark is committed to fostering a positive and supportive company culture that values diversity, inclusivity, and teamwork.

Technical Requirements

To work as a Customer Service Representative with blithequark, you will need to meet the following technical requirements:

• Windows-based PC with anti-malware security software.
• Minimum 2 GB RAM and 2 GHz processor (or equivalent).
• Resolution of 1280 x 720 (720p) or greater.
• High-speed internet connection with a minimum bandwidth of 10 Mbps upload and 25 Mbps download.
• Chrome browser, with the ability to update and maintain the latest version.

Compensation, Perks, and Benefits

As a 1099 Independent Contractor with blithequark, you will enjoy a range of compensation, perks, and benefits, including:

• Bi-monthly invoicing and payment for your services.
• Performance incentives and rewards for outstanding performance.
• Uncapped earning potential, with the ability to increase your earnings based on your performance and client needs.
• Flexible scheduling, with the ability to set and maintain your own schedule.
• Opportunities for career growth and development.

Join the blithequark Team Today!

If you are a motivated and dedicated customer service professional looking for a flexible and rewarding opportunity to grow your skills and career, we encourage you to apply to join the blithequark team as a 1099 Independent Contractor. With a focus on innovation, quality, and customer satisfaction, blithequark is committed to providing a supportive and engaging work environment that fosters growth, development, and success. Apply now to take the first step in your journey with blithequark!