Seasonal Sales Associate - UGG: Join the Deckers Brands Team for a Rewarding Customer-Focused Experience

Transforming Lives Through Exceptional Customer Experiences

At UGG, a division of Deckers Brands, we're on a mission to transform the lives of our customers and each other by sharing our passion and love for the brand. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences that drive brand loyalty. We're seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team and contribute to the success of our stores.

About the Role

As a Seasonal Sales Associate at UGG, you'll be responsible for creating the best possible customer experience, driving sales, and representing the brand's values and mission. This is a seasonal position, lasting for 2-5 months, and offers a unique opportunity to develop your skills and gain experience in a dynamic and fast-paced retail environment.

Key Responsibilities

• Greet customers promptly and courteously, providing exceptional service from start to finish.
• Listen to customer needs and offer personalized recommendations, showcasing current product knowledge and brand expertise.
• Communicate the UGG brand's sustainability initiatives and social and ethical commitments to customers, demonstrating a deep understanding of the brand's values.
• Operate the cash register, handle money accurately, and maintain a clean and organized store environment.
• Merchandise products in accordance with Visual Merchandising standards, ensuring a visually appealing store display.
• Maintain a positive and cheerful attitude, promoting the store and brand image in all interactions.
• Work collaboratively as part of a dynamic team to achieve business goals and drive sales.
• Respond to customer inquiries and concerns in a professional and timely manner.
• Practice safety-consciousness and respond to theft in accordance with company policies.

Core Competencies

To succeed as a Seasonal Sales Associate at UGG, you'll need to demonstrate the following core competencies:

• Deliver exceptional customer service, as outlined in our Service Training Program.
• Prioritize brand and product knowledge training in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment, responding to problem situations with professionalism.
• Think critically to solve problems and approach challenges with agility.

Essential and Preferred Qualifications

To be considered for this role, you'll need to meet the following essential and preferred qualifications:

• High School Diploma or equivalent.
• Two (2) years of retail store experience preferred.
• Excellent verbal and written communication skills, with the ability to convey the UGG and Deckers Brands Vision and Mission to team members and customers.
• Highly motivated team player and self-starter.
• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver's license.

Career Growth Opportunities and Learning Benefits

At Deckers Brands, we're committed to helping our employees succeed and grow in their careers. As a Seasonal Sales Associate, you'll have the opportunity to develop your skills and gain experience in a dynamic and fast-paced retail environment. You'll also have access to training and development programs, designed to help you achieve your career goals.

Work Environment and Company Culture

At UGG, we're passionate about creating a positive and inclusive work environment that reflects our brand values. We're committed to diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and respected. As a Seasonal Sales Associate, you'll be part of a dynamic team that shares our passion for delivering exceptional customer experiences.

Compensation, Perks, and Benefits

We offer a competitive salary range of $15.50 - $20.50 per hour, depending on location and experience. In addition to competitive base pay, we offer a Holiday Incentive Bonus to all hourly employees in North America. You'll also enjoy a range of benefits, including discounts, perks, global contests, and opportunities for growth and development.

Join Our Team

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you. Apply now to join our team as a Seasonal Sales Associate and become part of the Deckers Brands mission to transform the lives of our customers and each other.

We're an Equal Employment Opportunity employer, committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Ready to join our team and start your journey with UGG? Apply now and take the first step towards a rewarding and challenging career in retail.