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Senior Customer Business Manager - Strategic Account Management and Omni-Channel Sales Growth

Remote, USA Full-time Posted 2025-11-02

Join Our Team: Drive Business Success with Kimberly-Clark

At Kimberly-Clark, we're on a mission to create Better Care for a Better World. We're a global leader in consumer goods, with iconic brands like Huggies, Kleenex, and Cottonelle that touch the lives of millions every day. As a Senior Customer Business Manager, you'll play a critical role in driving our business forward, developing and executing strategies that deliver results and drive growth.

About the Role

We're seeking a seasoned sales professional to lead our Baby Child Care (BCC) business at H-E-B, one of our most strategic customers. As a Senior Customer Business Manager, you'll be responsible for developing and executing a joint business plan that drives sales, growth, and profitability. You'll work closely with cross-functional teams, including category management, finance, shopper marketing, and digital engagement to deliver a seamless customer experience.

Key Responsibilities

  • Lead the development and execution of an Omni-channel Joint Business Plan (JBP) that drives financial growth and metrics
  • Collaborate with K-C and H-E-B teams to develop and execute best-in-class distribution, pricing, shelving, and merchandising (DPSM) programs
  • Develop and deliver insights and plans that drive share growth and execute national plans
  • Analyze business performance, identify gaps, and develop corrective actions to achieve JBP goals
  • Streamline and simplify processes to focus on high-value activities
  • Identify opportunities to drive strategic priorities, such as line reviews, JBP, and innovation summits

About You

You're a high-performing sales professional with a passion for driving business growth and delivering results. You thrive in a performance culture that values authentic caring and collaboration. You're committed to sustainability, inclusion, wellbeing, and career development, and you're looking for a company that shares your values.

Essential Qualifications

  • Bachelor's degree and 4+ years of progressive exempt status experience in sales, business, customer management, and customer development
  • Proficient in customer, category, and trade management

Preferred Qualifications

  • CPG industry experience and K-C customer/retailer account experience, ideally with H-E-B
  • Proven record of exceeding sales objectives
  • Knowledge of forecasting, supply and demand experience, and shelf reset experience
  • Solid skills in Excel and PowerPoint
  • Experience in sales, building excellent relationships, and excellent oral, verbal, and written communication skills
  • Results and strategy orientation, business intuition, ethical judgment, and decision-making
  • Mentoring, networking, resource management, prioritization, and time management

What We Offer

At Kimberly-Clark, we're committed to providing a comprehensive benefits package that supports your overall wellbeing. Some of the benefits you can expect include:

  • Competitive salary and bonus structure
  • Great support for good health with medical, dental, and vision coverage options
  • Flexible Savings and spending accounts to maximize health care options
  • Diverse income protection insurance options
  • Additional programs and support for education, adoption, relocation, and childcare
  • 401(k) and Profit Sharing plan

Our Culture

At Kimberly-Clark, we're committed to creating a culture that values diversity, equity, and inclusion. We believe in fostering a work environment that's collaborative, innovative, and inclusive. Our Flex That Works program offers flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

Career Growth Opportunities

As a Senior Customer Business Manager, you'll have opportunities to develop your skills and advance your career. You'll work with a talented team of professionals who are passionate about driving business growth and delivering results. You'll have access to training and development programs that will help you stay ahead of the curve and achieve your career goals.

Why Join Kimberly-Clark?

At Kimberly-Clark, we're committed to making a difference in the lives of our consumers. We're a global leader in consumer goods, with a rich history of innovation and a strong commitment to sustainability. We're looking for talented professionals who share our values and are passionate about driving business growth and delivering results. If you're looking for a challenging and rewarding role that will help you grow your career, we encourage you to apply.

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. As an equal opportunity employer, we welcome applications from diverse candidates and are committed to creating a workplace that's inclusive and respectful.

Salary Range: $101,000 - $125,000 USD

Location: Remote (must be located in the Austin, San Antonio, or Houston, TX area)

We appreciate your interest in joining our team. Please submit your application, including your resume and cover letter, to be considered for this role.

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