Senior Staff Representative - Instructional Design: Shaping the Future of Learning at United Airlines

Transforming Aviation through Innovative Instructional Design

United Airlines is on a mission to become the best airline in the history of aviation, and they're looking for talented individuals like you to join their team. As a global company with a presence in hundreds of locations around the world, United Airlines is committed to uplifting and providing opportunities in the communities they serve. With a diverse and inclusive workforce, they're creating a workplace where everyone can thrive.

At United Airlines, you're not just applying for a job – you're embarking on a career journey. Their HR team is passionate about fostering a diverse, inclusive, and equitable workplace, and they're committed to empowering their team members to pursue unique career paths. With a competitive benefits package, employee-run "Business Resource Group" communities, and world-class benefits like parental leave and 401k, United Airlines is a one-of-a-kind place to work.

Job Overview: Senior Staff Representative - Instructional Design

We're seeking an experienced Senior Staff Representative - Instructional Design to join our team. As a Senior Staff Representative, you'll be responsible for designing and developing innovative learning interventions that cater to a diverse workforce, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. You'll manage the design of training resources needed to effectively train employees across various locations, including brick and mortar, remote, and contract employees.

Key Responsibilities:

• Develop eLearning, instructor-led, blended learning, and virtual training materials, including facilitator support guides, end-user guides, and other learning activities as needed for assigned training projects.
• Facilitate sessions with subject matter experts to ensure the accuracy of course content and train-the-trainer classes with facilitators.
• Work independently and on teams with other designers and facilitators to design training materials, acting in the role of lead designer when needed.
• Build performance measurement tests and evaluation instruments to measure and report the effectiveness of training.
• Ensure consistency and compliance in training programs.
• Practice core4 values in all operational processes and procedures.

What We're Looking For: Minimum Qualifications

To succeed in this role, you'll need:

• 3 years of learning design and development experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.), Articulate 360, and Photoshop.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills with the ability to multitask.
• Possess strong quality decision-making skills.
• Must be flexible, manage change and ambiguity well, have strong organizational skills, and be creative and solution-oriented.
• Capable of multitasking, prioritizing tasks, and meeting deadlines.
• Review evaluation data to assess the effectiveness of training programs and implement recommendations for improvements.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of an interview required to meet job qualifications.
• Reliable, punctual attendance is an essential function of the position.

What Will Help You Stand Out: Preferred Qualifications

While not required, having the following qualifications will make you a stronger candidate:

• Knowledge of United Airlines and United's Operations.
• A high level of business acumen and maturity, self-driven and confident in your abilities, yet willing to take direction and work with others.

Career Growth and Learning Benefits

At United Airlines, you're not just joining a company – you're joining a community. With a commitment to diversity, equity, and inclusion, you'll have opportunities to grow and develop your skills. You'll be part of a team that's passionate about creating a workplace where everyone can thrive.

As a Senior Staff Representative - Instructional Design, you'll have the opportunity to:

• Develop your skills in instructional design and training development.
• Work with a diverse team of professionals who are passionate about creating innovative learning solutions.
• Take on new challenges and responsibilities as you grow in your role.
• Participate in employee-run "Business Resource Group" communities and other employee engagement initiatives.

Work Environment and Company Culture

United Airlines is a remote-friendly company, and this role can be performed from anywhere. As a global company, you'll be part of a diverse and inclusive workforce that spans hundreds of locations around the world.

At United Airlines, you'll experience a culture that values:

• Diversity, equity, and inclusion.
• Employee engagement and empowerment.
• Innovation and creativity.
• Customer satisfaction and loyalty.

Compensation, Perks, and Benefits

United Airlines offers a competitive salary and benefits package, including:

• A comprehensive benefits package that includes medical, dental, and vision coverage.
• 401k and retirement savings plans.
• Parental leave and other family-friendly benefits.
• Space available travel and other travel perks.
• Employee-run "Business Resource Group" communities and other employee engagement initiatives.

Join Our Team!

If you're passionate about instructional design and creating innovative learning solutions, we want to hear from you. Apply today to join our team as a Senior Staff Representative - Instructional Design and start shaping the future of learning at United Airlines.

United Airlines is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where everyone can thrive, and we look forward to receiving your application.