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Experienced Service and Sales Representative - Verizon Retail Sales and Customer Service Expert

Remote, USA Full-time Posted 2025-11-02

Unlock Your Potential as a Service and Sales Representative at Verizon!

Are you a driven and charismatic sales professional with a passion for cutting-edge technology and exceptional customer service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Verizon is seeking an experienced Service and Sales Representative to join their team in a remote capacity, offering a unique opportunity for professional and personal growth.

At Verizon, we recognize that teamwork and collaboration are the building blocks of successful sales. Our company culture reflects this belief, and we're committed to fostering an environment that encourages creativity, innovation, and mutual support. As a Service and Sales Representative, you'll be at the forefront of our sales efforts, building and maintaining relationships with both potential and existing clients.

Key Responsibilities:

  • Generate retail sales by leveraging your passion for technology and delivering exceptional customer service to expand the Verizon network.
  • Develop a deep understanding of customers' needs by creating connections and asking the right questions to inform your sales approach.
  • Position product insights and solution recommendations to provide customers with a comprehensive top-down sales solution that meets their needs.
  • Close sales by utilizing phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop your skills through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.

Essential Qualifications:

  • High school diploma or GED.
  • One or more years of work experience, preferably in a sales or customer service environment.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during peak periods.
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience, with a focus on delivering exceptional results.

Preferred Qualifications:

  • Previous experience in the telecommunications industry.
  • Knowledge of Verizon's products and services.
  • Strong understanding of sales principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.

Skills and Competencies:

To succeed as a Service and Sales Representative at Verizon, you'll need to possess a range of skills and competencies, including:

  • Excellent communication and interpersonal skills.
  • Strong sales and negotiation skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Customer service skills, with a focus on delivering exceptional results.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Adaptability and flexibility in a rapidly changing environment.

Career Growth Opportunities and Learning Benefits:

At Verizon, we're committed to supporting the growth and development of our employees. As a Service and Sales Representative, you'll have access to ongoing training and development opportunities, including:

  • Ongoing training in sales, customer service, and product knowledge.
  • Opportunities for advancement within the company.
  • Access to mentorship and coaching from experienced professionals.
  • Tuition aid of up to $8,000 per year to support your ongoing education and development.

Work Environment and Company Culture:

Verizon is a dynamic and inclusive company with a culture that values diversity, equity, and inclusion. As a remote Service and Sales Representative, you'll be part of a distributed team that collaborates and communicates effectively to achieve our goals.

We're committed to supporting the well-being and success of our employees, offering a range of benefits and perks, including:

  • A competitive salary package, comprising a base salary and team-performance-based commissions.
  • Personal incentive opportunities to reward your hard work and dedication.
  • Health and wellness benefits to support your physical and mental well-being.
  • A 6% contribution match on 401(k) plans to support your retirement savings.
  • Stock awards to give you a stake in our success.
  • Paid time off to recharge and refocus.
  • Discounted Verizon products and services to help you stay connected.
  • Paid parental leave of up to four months to support your family.

Compensation, Perks, and Benefits:

At Verizon, we offer a comprehensive rewards package that reflects our commitment to supporting the well-being and success of our employees. Our compensation package includes a competitive salary, team-performance-based commissions, and personal incentive opportunities.

We're proud to offer a range of benefits and perks that support your physical, emotional, and financial well-being, including health and wellness benefits, retirement savings support, and paid time off.

Are You the One We're Looking For?

If you're a driven and charismatic sales professional with a passion for cutting-edge technology and exceptional customer service, we want to hear from you! Apply now to join our team as a Service and Sales Representative and take the first step towards a rewarding and challenging career at Verizon.

Don't miss this opportunity to unlock your potential and join a dynamic team that values diversity, equity, and inclusion. Apply today and let's start a conversation about how you can contribute to our success!

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