Senior Systems Engineer - Application Support, 3rd Shift EST (REMOTE) - Enterprise IT Operations and Maintenance for National Security and Law Enforcement Missions

Introduction to GDIT and Our Mission

At General Dynamics Information Technology (GDIT), we are dedicated to making a difference in the lives of our clients and the communities we serve. As a leading provider of enterprise IT operations and maintenance services, we are committed to delivering innovative solutions that enhance the efficiency, effectiveness, and security of our clients' operations. Our team of talented professionals is passionate about leveraging technology to drive positive change and improve the way agencies operate. We are excited to offer a unique opportunity for a Senior Systems Engineer - Application Support, 3rd Shift EST (REMOTE) to join our best-performing team supporting one of the nation's most critical national security, law enforcement, immigration and border management, and intelligence missions.

About the Role

As a Senior Systems Engineer - Application Support, 3rd Shift EST (REMOTE), you will play a vital role in ensuring the smooth operation of our clients' enterprise applications and systems. You will work closely with stakeholder user communities and technical professionals from different disciplines to resolve complex technical issues, stage and deploy new code, and provide remediation support to ensure the highest level of system performance and availability. Your expertise will be instrumental in helping our clients achieve their critical mission objectives, and your contributions will have a direct impact on the success of our nation's most critical missions.

Key Responsibilities

• Collaborate with stakeholder user communities and technical professionals to resolve complex technical issues and provide expert-level support for enterprise applications and systems
• Stage and deploy new code to update applications while maintaining baseline standards across multiple operating platforms in Production and Non-Production Environments
• Escalate, monitor, and report incidents in a timely fashion to ensure stakeholder Service Level Agreements (SLA) are met
• Develop and apply advanced methods, theories, and research techniques in the investigation and solution of highly complex system requirements and system diagnostics of TIBCO BW, WebLogic, Oracle Database, and EMS services
• Review literature and current practices to support business requirements and provide technical consultation on current and proposed systems
• Work with the program's Security team to ensure compliance with DHS and NIST standards and maintain the highest level of security and integrity for our clients' systems and data

Requirements for Success

To be successful in this role, you will need to possess a strong educational foundation in computer engineering, computer science, information systems, or a related field of study, as well as a minimum of 8 years of related experience in systems engineering, application support, or a related field. You should have a working knowledge of UNIX shell scripting, Git/GitHub, and experience with TIBCO Business Works (BW) and Enterprise Message Service (EMS) administration. Additionally, you should have excellent troubleshooting and analytical skills, excellent communication skills, and the ability to function as part of a troubleshooting team comprising service delivery agents, developers, other technical support engineers, and Government staff/officials.

Essential Qualifications

• Bachelor of Arts/Bachelor of Science in computer engineering, computer science, information systems, or a related field of study
• 8+ years of related experience in systems engineering, application support, or a related field
• Required Technical Skills: experience in UNIX shell scripting; working knowledge with Git/GitHub
• Security Clearance Level: Public Trust (DHS HQ EOD required to start; must be able to obtain DHS HQ Final Suitability)
• U.S. Citizenship Required

Preferred Qualifications

• Experience developing SQL and/or Jython scripts
• Experience in Oracle WebLogic Server and Fusion Middleware administration, managing multiple application domains and configuring multiple authenticators
• Experience in TIBCO Business Works (BW) and Enterprise Message Service (EMS) administration, managing multiple domains and configuring BW trace parameters for debugging
• Configuration management experience using Ansible, Chef, or Puppet
• Experience with F5 BigIP Local Traffic Manager, setting up and configuring VIPs and server pools and developing and configuring iRules
• Working knowledge with PKI and renewing and implementing security certificates
• Experience with Postfix and email server administration
• Certifications: ITIL Foundation v4; Amazon Web Services (AWS); Oracle WebLogic Server

Career Growth Opportunities and Learning Benefits

At GDIT, we are committed to helping our employees grow and develop in their careers. We offer a range of training and development opportunities, including paid education and certifications, to help you enhance your skills and knowledge and stay up-to-date with the latest technologies and trends. Our internal mobility team is dedicated to helping you own your career and explore new opportunities within the company. With a career in Systems Engineering at GDIT, you will have the opportunity to work on cutting-edge projects, collaborate with talented professionals, and make a meaningful contribution to our clients' success.

Work Environment and Company Culture

At GDIT, we pride ourselves on our collaborative and inclusive work environment. We believe that our employees are our greatest asset, and we are committed to creating a workplace culture that is supportive, diverse, and empowering. We offer a range of benefits and perks, including 401K with company match, comprehensive health and wellness packages, and paid vacation and holidays. Our team is passionate about making a difference, and we are committed to giving back to our communities through volunteer work and charitable donations.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range that is commensurate with your experience and qualifications. In addition to your salary, you will be eligible for a range of benefits and perks, including:

• 401K with company match
• Comprehensive health and wellness packages
• Paid vacation and holidays
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

Conclusion

If you are a motivated and talented professional looking for a challenging and rewarding career opportunity, we encourage you to apply for the Senior Systems Engineer - Application Support, 3rd Shift EST (REMOTE) role at GDIT. With a strong educational foundation, a minimum of 8 years of related experience, and a passion for delivering exceptional results, you will be well-suited to succeed in this role. Don't miss out on this opportunity to join a best-performing team and make a meaningful contribution to our clients' success. Apply now and take the first step towards a rewarding and challenging career with GDIT.