Sr. Director of Cloud Engineering & Support - Remote - Leading Breast Cancer Organization

Join the Mission to End Breast Cancer Forever

Susan G. Komen, a pioneering organization in the fight against breast cancer, is seeking an exceptional Sr. Director of Cloud Engineering & Support to lead our remote IT team. As a key member of our leadership team, you will oversee the delivery of highly available IT services and software engineering development services, ensuring the seamless operation of our organization. If you're a visionary IT leader with a passion for cloud engineering and a commitment to making a difference, we want to hear from you!

About Susan G. Komen

For over 40 years, Susan G. Komen has been at the forefront of the fight against breast cancer, funding groundbreaking research, community health initiatives, and advocacy programs across the United States. Our mission is to end breast cancer forever, and we're dedicated to creating a culture of passionate, growth-minded professionals who thrive in a team environment. We believe in the importance of taking care of our employees so that they can be committed to supporting our critical mission.

What You'll Be Doing

As the Sr. Director of Cloud Engineering & Support, you will be responsible for:

• Overseeing and coordinating the support and delivery of highly available IT services and software engineering development services
• Managing IT application support, engineering, and outsourced IT vendor relationships across business units
• Designing, implementing, and maintaining high availability systems with load balancing, redundancy, and clustering features
• Delivering unified communication tools such as Teams Voice, Chat, and Video
• Establishing the vision, strategy, and team development for effective delivery of internally managed systems, cloud-based infrastructure, and 3rd party services
• Developing collaborative relationships with business leaders to drive IT transformation and corporate strategy
• Managing a budget and staff, including IT, hardware, software, network management, and application support

Key Responsibilities

Cloud Engineering and Support

• Continuously manage and update IT Cloud to match current business applications integration requirements
• Oversee response of IT Department as a whole to IT service needs
• Design procedures, track responses, and recommend changes to improve overall IT service
• Develop, enforce, and oversee production change methodology

Leadership and Team Management

• Supervise the work of others, including planning, assigning, scheduling, and reviewing work
• Responsible for hiring, training and developing, terminating decisions
• Creates the experiences and beliefs for team members to deliver the desired results
• Lead by example and coach/mentor staff to be customer focused in all that we do

Security and Compliance

• Plan and carry out threat assessments and vulnerability management activities
• Ability to design technical, administrative, or physical controls to meet industry standards
• Provide technical responses for due diligence process
• Define and complete goals, set security metrics, and provide reports on results

What You Will Bring To The Table

Essential Qualifications

• 15 years of relevant work experience, including proven ability to successfully lead and oversee critical projects and cross-functional efforts
• Minimum of Bachelor's Degree
• CISSP or CISM or CCSP Certification is a must
• Excellent hands-on knowledge of a wide range of Cloud technologies
• Working knowledge of the interdependencies between/across businesses
• High level of working knowledge of router and switch configuration and WAN/LAN management
• Strong working knowledge and understanding of key concepts in ITIL, SDLC, Dev/Ops, and cloud services

Preferred Experience

• Helping organizations successfully implement compliance programs
• Implementing PCI and NIST or HITRUST or HIPAA compliance programs
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Adaptable to competing demands, organizational changes, and new responsibilities
• High customer service focus
• Innovative mindset always looking to improve delivery
• Azure DevOps or Security Certification is a plus

Career Growth Opportunities and Learning Benefits

At Susan G. Komen, we believe in investing in our employees' growth and development. As a Sr. Director of Cloud Engineering & Support, you will have opportunities to:

• Lead and manage a team of IT professionals
• Develop and implement IT strategies and initiatives
• Collaborate with business leaders to drive IT transformation and corporate strategy
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

We offer a remote and/or home-based working environment for all active employees. Our company culture is built on:

• A commitment to diversity, equity, and inclusion
• A culture of learning and development
• A focus on customer service and satisfaction
• A collaborative and team-oriented work environment

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• Approximate salary $130,000 - $150,000, exact compensation ranges are based on various factors
• Health, dental, vision, and a retirement plan with a 6% employer match
• Generous Paid Time Off Plan
• Flexible work arrangement in a fully remote working environment
• Bi-weekly work from home stipend
• Parental leave
• Tuition Reimbursement

How to Apply

If you're a motivated and experienced IT leader looking to make a difference, we encourage you to apply for this exciting opportunity. Please click the link below to submit your application.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from bias.