Part-time Remote Chat Specialist for Automotive Industry Leader - Customer Service and Lead Generation Expert

Introduction to blithequark

Imagine working for a company that combines a relaxed and professional atmosphere with a passion for delivering exceptional customer experiences in the automotive industry. At blithequark, we are dedicated to providing top-notch service to our clients and their customers through innovative online chat solutions. As a leader in the industry, we are seeking talented and enthusiastic individuals to join our team as part-time chat specialists. If you have a passion for customer service, enjoy working with technology, and are looking for a flexible and rewarding part-time opportunity, we encourage you to apply.

About the Role

In this part-time remote chat specialist role, you will play a critical part in representing our automotive dealer clients favorably through online conversations with customers. Your primary goal will be to turn these conversations into leads that help our clients generate revenue. This is an exciting opportunity to work in a dynamic and fast-paced environment, utilizing your excellent communication skills and ability to multitask to deliver outstanding customer service.

Key Responsibilities

• Handle a wide variety of customer inquiries via online chat, providing accurate and timely information about our products and services.
• Narrow down on appointment information to schedule appointments, ensuring a seamless experience for our customers.
• Capture customer contact information for lead generation and client review, contributing to the growth and success of our clients.
• Summarize interactions based on customer needs for client review, demonstrating your ability to understand and address customer requirements effectively.
• Develop and maintain a knowledge base of the evolving products and services, staying up-to-date with industry developments and trends.

Qualifications and Skills

To be successful in this role, you will need to possess a combination of skills and qualities, including:

• Previous experience in retail customer service or the automotive industry is preferred but not necessary. However, a passion for delivering exceptional customer service is essential.
• Basic internet and window-based computer skills, with the ability to navigate our online chat platform with ease.
• A strong ability to multitask, with gaming experience being helpful in this fast-paced environment.
• A positive and professional demeanor, with excellent written and verbal communication skills.
• The ability to adapt to change and enjoy a quick-paced work environment, with a flexible approach to working hours and shifts.

Essential Requirements

In addition to the skills and qualifications listed above, you will need to:

• Reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Utah, West Virginia, or Wisconsin.
• Own your own computer or laptop with a webcam and microphone, ensuring you have the necessary equipment to perform your duties effectively.
• Be able to attend four weeks of paid, remote training via Zoom, Tuesday through Saturday from 11:00 AM - 7:30 PM EDT.
• Be able to work five days a week, including a Saturday or Sunday, with flexibility to work a variety of shifts, including day, evening, and night shifts.

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a part-time chat specialist, you will have access to:

• On-the-job training, providing you with the skills and knowledge needed to excel in your role.
• A referral program, allowing you to earn rewards for referring friends and family to join our team.
• Opportunities for career advancement, with the potential to move into full-time or leadership roles within the company.

Work Environment and Company Culture

At blithequark, we pride ourselves on our relaxed, professional, and fun work environment. We believe in fostering a culture of openness, respect, and teamwork, where our team members feel valued and supported. As a remote worker, you will be part of a dynamic and distributed team, with opportunities to connect with colleagues and contribute to the growth and success of our company.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• $13.00 per hour, with opportunities for overtime and bonuses.
• 401(k) and 401(k) matching, helping you to plan for your future and secure your financial well-being.
• A range of perks and benefits, including on-the-job training, referral programs, and opportunities for career advancement.

Conclusion

If you are a motivated and customer-focused individual, looking for a part-time opportunity that offers flexibility, challenge, and reward, we encourage you to apply for this exciting role at blithequark. With our commitment to growth, development, and customer satisfaction, we believe that this is an opportunity not to be missed. Join our team today and become part of a dynamic and innovative company that is shaping the future of the automotive industry.