Experienced Senior Risk Manager – Customer Service and Compliance with a Focus on Privacy, Risk, and Regulatory Excellence
Join the Elite Risk Mitigation Team at blithequark
Are you a seasoned risk management professional looking to make a significant impact on a global scale? Do you have a passion for ensuring regulatory excellence and protecting the reputation of a leading organization? Look no further than blithequark, where we're seeking a highly skilled Senior Risk Manager to join our elite Risk Mitigation team. As a Senior Risk Manager at blithequark, you'll play a critical role in shaping the future of privacy, risk, and compliance, driving impactful projects that safeguard our reputation and ensure regulatory excellence.
About blithequark and Our Mission
At blithequark, we're committed to providing exceptional customer experiences while maintaining the highest standards of compliance and regulatory excellence. Our mission is to provide assurance to Customer Service (CS) leadership that compliance and reputational risks are exposed and mitigated. We champion a systemic culture of compliance across blithequark by building mechanisms to validate that processes and controls have been established to exceed customer expectations and meet our employment, privacy, and regulatory obligations.
Key Job Responsibilities
- Project Leadership: Lead and manage privacy, risk, and compliance projects, ensuring timely and effective delivery.
 - Risk Assessment: Identify, assess, and prioritize potential risks across the organization.
 - Mitigation Strategies: Develop and implement comprehensive risk management strategies to mitigate identified risks.
 - Regulatory Compliance: Ensure compliance with all relevant privacy, employment, and regulatory requirements, both domestic and international.
 - Process Validation: Build and validate mechanisms to ensure processes and controls exceed customer expectations and regulatory obligations.
 - Monitoring and Reporting: Continuously monitor risk management activities and report on their effectiveness to senior leadership.
 - Stakeholder Collaboration: Collaborate with cross-functional teams, including legal, IT, HR, and operations, to integrate risk management practices.
 - Training and Guidance: Provide training, support, and guidance to employees on risk management best practices and compliance requirements.
 - Culture of Compliance: Champion and promote a systemic culture of compliance and ethical behavior throughout the organization.
 - Continuous Improvement: Stay updated on industry trends, regulatory changes, and best practices to continuously improve risk management strategies and processes.
 
A Day in the Life
As a Senior Risk Manager at blithequark, your day will be filled with engaging with our team via our Slack and Chime channels, reviewing our team intake for new support requests, assessing our privacy dashboards, and identifying potential risks to chase down. You'll attend various cross-functional meetings to discuss ongoing privacy and risk projects and initiatives with leaders from CS, Legal, Privacy, and more. You'll prepare detailed reports and write-ups on your risk management activities and craft narratives on initiatives you'd like to pursue.
Requirements and Qualifications
Basic Qualifications
- Bachelor's Degree: A bachelor's degree or equivalent is required.
 - Compliance Experience: 6+ years of compliance, audit, or risk management experience is necessary.
 - Microsoft Office: Knowledge of Microsoft Office products and applications at an advanced level is essential.
 
Preferred Qualifications
- Project Management Professional (PMP): A PMP or equivalent certification is preferred.
 - Lean Principles/Six Sigma: Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements is desirable.
 - Master's Degree: A master's degree or equivalent is preferred.
 
Skills and Competencies
To succeed as a Senior Risk Manager at blithequark, you'll need to possess:
- Excellent Communication: The ability to communicate complex risk management concepts to various stakeholders.
 - Analytical Skills: Strong analytical skills to identify, assess, and prioritize potential risks.
 - Leadership: Experience leading and managing cross-functional teams.
 - Regulatory Knowledge: Knowledge of relevant privacy, employment, and regulatory requirements.
 - Collaboration: The ability to collaborate with various stakeholders to integrate risk management practices.
 
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to the growth and development of our employees. As a Senior Risk Manager, you'll have access to:
- Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
 - Mentorship: Opportunities to work with experienced mentors who can guide you in your career.
 - Career Advancement: Opportunities for career advancement and growth within the organization.
 
Work Environment and Company Culture
At blithequark, we pride ourselves on a culture that values:
- Diversity and Inclusion: A diverse and inclusive workplace where everyone feels welcome and valued.
 - Collaboration: A collaborative environment where teams work together to achieve common goals.
 - Innovation: A culture that encourages innovation and creativity.
 - Employee Well-being: A focus on employee well-being and work-life balance.
 
Compensation, Perks, and Benefits
We offer a comprehensive compensation package that includes:
- Competitive Salary: A competitive salary range of $109,000/year to $185,000/year, depending on location and experience.
 - Benefits: A full range of benefits, including medical, dental, and vision coverage, maternity and parental leave options, paid time off, and a 401(k) plan.
 - Equity and Sign-on Payments: Opportunities for equity and sign-on payments as part of a total compensation package.
 
Conclusion
If you're a motivated and experienced risk management professional looking to make a significant impact on a global scale, we encourage you to apply for this exciting opportunity at blithequark. As a Senior Risk Manager, you'll play a critical role in shaping the future of privacy, risk, and compliance, driving impactful projects that safeguard our reputation and ensure regulatory excellence. Don't miss this chance to join our elite Risk Mitigation team and take your career to the next level!
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