Experienced Full Stack Software Development Engineer – Devices Customer Service Technology at Blithequark

Job Summary

Blithequark is seeking an innovative and experienced software development engineer to join our Devices Customer Service Technology team. As a key member of our engineering team, you will have the opportunity to work on cutting-edge projects that impact millions of customers worldwide. Our team is dedicated to creating intelligent self-service solutions and enabling our tech-support organization with tools and technology. If you enjoy solving complex problems with simple solutions and are passionate about delivering exceptional customer experiences, we want to hear from you!

About Blithequark

Blithequark is a leader in the technology industry, revolutionizing the way customers interact with our devices and digital products. Our Device, Digital and Alexa Support (D2AS) technology organization is at the forefront of innovation, designing and building software solutions that make a real difference in people's lives. By joining our team, you will be part of a dynamic and fast-paced environment that values creativity, collaboration, and customer obsession.

Key Responsibilities

• Solve large-scale and complex engineering problems with elegant and practical code, ensuring high-quality software solutions that meet customer needs.
• Collaborate across teams to define engineering best practices and standards, providing technical mentorship to other members of the engineering teams.
• Champion for the customer, ensuring their needs always come first and that their experiences are at the forefront of our design and development decisions.
• Design and build software for mobile, front-end clients, and server systems, working on creating services using cutting-edge technologies like GenAI.
• Work closely with cross-functional teams to identify and prioritize project requirements, ensuring alignment with business objectives and customer needs.
• Develop and maintain scalable, reliable, and efficient software systems, ensuring high performance and minimal downtime.
• Participate in code reviews, ensuring adherence to coding standards and best practices, and contribute to the improvement of the overall codebase.
• Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and improvement within the team.

A Day in the Life

As a software development engineer at Blithequark, you will work in a fast-paced, high-energy environment, collaborating with talented individuals who share your passion for innovation and customer satisfaction. You will have the opportunity to work on a wide range of projects, from designing and building software solutions to solving complex engineering problems. Our agile development strategies ensure that you will be working in a dynamic and responsive environment, with a focus on delivering high-quality software solutions that meet customer needs.

Requirements

Essential Qualifications

• 3+ years of non-internship professional software development experience, with a strong track record of delivering high-quality software solutions.
• 2+ years of non-internship design or architecture experience, with a focus on designing patterns, reliability, and scaling of new and existing systems.
• Experience programming with at least one software programming language, with a strong understanding of software development principles and best practices.

Preferred Qualifications

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor's degree in computer science or equivalent, with a strong foundation in computer science and software engineering principles.
• Experience with agile development methodologies, with a focus on iterative and incremental development.
• Knowledge of industry-leading technical abilities, with a strong understanding of technical knowledge and trends.

Skills and Competencies

• Strong problem-solving and troubleshooting skills, with the ability to come up with creative solutions to complex engineering problems.
• Effective technical leadership skills, with the ability to improve technologies and infrastructure within the team.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Passion for working with smart home devices, with a strong understanding of the industry and emerging trends.

Career Growth Opportunities and Learning Benefits

At Blithequark, we are committed to the growth and development of our employees. We offer a range of learning benefits, including:

• Professional development opportunities, including training and mentorship programs.
• Career growth opportunities, with a focus on promoting from within.
• Access to cutting-edge technologies, with opportunities to work on innovative projects.

Work Environment and Company Culture

At Blithequark, we pride ourselves on a dynamic and inclusive work environment that values creativity, collaboration, and customer obsession. Our company culture is built on the following principles:

• Customer obsession, with a focus on delivering exceptional customer experiences.
• Ownership, with a focus on taking ownership of projects and delivering results.
• Invent and simplify, with a focus on innovation and simplicity.
• Are right, a lot, with a focus on making informed decisions and taking calculated risks.
• Learn and be curious, with a focus on continuous learning and growth.

Compensation, Perks, and Benefits

At Blithequark, we offer a comprehensive compensation package that includes:

• Competitive salary, with a range of $129,300 - $223,600 per year, depending on location and experience.
• Full range of benefits, including medical, dental, and vision coverage.
• Maternity and parental leave options, with a focus on supporting working families.
• Paid time off (PTO), with a focus on work-life balance.
• 401(k) plan, with a focus on retirement savings.

Conclusion

If you are a motivated and experienced software development engineer looking for a new challenge, we encourage you to apply for this exciting opportunity at Blithequark. With a focus on innovation, customer obsession, and employee growth, we offer a dynamic and rewarding work environment that is perfect for talented individuals who are passionate about making a difference.

Don't miss this opportunity to join our team and be part of a company that is revolutionizing the way customers interact with our devices and digital products. Apply now and take the first step towards a rewarding career at Blithequark!