Logistics Account Manager

Company Description D2 Freight Solutions LLC, a family-owned freight brokerage firm founded in 2011 in Portage, Michigan by industry expert Dan Johnson, prides itself on 24/7/365 customer obsession. Specializing in B2B temperature-controlled, dry, or flatbed shipments. D2 Freight Solutions is dedicated to reliable, committed, and customer-obsessed service. The company actively supports local communities, sponsoring various events and organizations. Role Description This is a full-time Logistics Account Manager role in a remote capacity. As a Logistics Account Manager you will be responsible for managing your client accounts, maintaining high levels of customer satisfaction, providing customer service, and handling sales tasks. Responsibilities include building and nurturing customer relationships, ensuring timely and efficient shipment handling, resolving customer issues, and achieving sales targets. Qualifications • Proficiency in Logistics Account Management and Customer Service skills • Strong Communication and Customer Satisfaction skills • Sales experience and a goal-oriented mindset • Excellent problem-solving and decision-making abilities • Ability to work both independently and as part of a team • Experience in the logistics or freight industry is required • An established book of business is required • Bachelor's degree in Business, Logistics, or related field preferred Apply tot his job Apply To this Job