Experienced Telesales Representative - Medicare Insurance Sales and Customer Service Expert

Introduction to Workwarp and the Role

At Workwarp, we are dedicated to delivering exceptional customer experiences and driving business growth through our telesales operations. As a Telesales Representative specializing in Medicare insurance sales, you will play a pivotal role in our team, leveraging your passion for sales, customer service, and healthcare to educate prospects about Medicare plans and enroll them in the most suitable options. This is an exciting opportunity for a results-driven and compassionate individual to join our dynamic team and contribute to the success of our organization.

Job Overview

In this role, you will be responsible for fielding inbound calls and conducting outbound calls to prospective clients, providing them with comprehensive information about Medicare plans, including MA, MS, PDP, and Ancillary plans. Your expertise in plan comparisons and your ability to tailor solutions to individual needs will be essential in guiding prospects through the enrollment process. If you are a motivated and customer-focused professional with a background in selling Medicare products, we encourage you to apply for this challenging and rewarding position.

Key Responsibilities

• Field inbound calls and conduct outbound calls to prospective clients to educate them about Medicare plans and services.
• Conduct thorough plan comparisons to help prospects make informed decisions about their healthcare coverage.
• Enroll prospects in Medicare plans, ensuring that they understand the benefits and features of their chosen plan.
• Provide exceptional customer service, addressing any questions or concerns that prospects may have about Medicare and our services.
• Meet or exceed sales targets, contributing to the growth and success of our telesales operations.
• Stay up-to-date with industry developments, regulatory changes, and new products or services that may impact our clients or business operations.

Qualifications and Requirements

To be successful in this role, you will need to possess a valid license to sell health insurance and have at least 2 years of experience selling Medicare products. A high school diploma is required, and while not mandatory, a background in a call center environment and experience working with Medicare plans are highly desirable.

Essential Qualifications

• Valid license to sell health insurance.
• At least 2 years of experience selling Medicare products.
• High school diploma or equivalent.

Preferred Qualifications

• Work history in a call center environment of at least 1 year.
• Experience working with Medicare plans, including MA, MS, PDP, and Ancillary plans.
• Strong knowledge of healthcare industry trends and regulatory requirements.

Skills and Competencies

To excel in this position, you will need to demonstrate a range of skills and competencies, including:

• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
• Strong sales and customer service skills, with a proven track record of meeting or exceeding sales targets and delivering exceptional customer experiences.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
• Strong problem-solving and analytical skills, with the ability to analyze complex information and make informed decisions.
• Proficiency in using technology and software applications, including CRM systems and other sales and customer service tools.

Career Growth and Learning Benefits

At Workwarp, we are committed to the growth and development of our employees. As a Telesales Representative, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program, designed to equip you with the knowledge and skills you need to succeed in your role.
• Ongoing training and coaching, to help you develop your sales and customer service skills and stay up-to-date with industry developments.
• Opportunities for career advancement, with the potential to move into leadership or specialized roles within our organization.

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, respect, and empathy. We believe in creating a work environment that is inclusive, supportive, and empowering, where everyone has the opportunity to thrive and contribute to our success. As a Telesales Representative, you will be part of a dynamic and collaborative team, working together to deliver exceptional customer experiences and drive business growth.

Compensation, Perks, and Benefits

We offer a competitive salary range of $15.00 - $23.75 per hour, depending on experience and qualifications. In addition to your base salary, you will be eligible for a range of benefits, including:

• Medical, dental, and vision benefits, to help you and your family stay healthy and well.
• 401(k) retirement savings plan, to help you plan for your future financial security.
• Employee Stock Purchase Plan, giving you the opportunity to own a part of our company and share in our success.
• Paid Time Off (PTO) and vacation pay, to help you relax and recharge.
• Paid holidays, to celebrate special occasions and spend time with loved ones.

Conclusion

If you are a motivated and customer-focused professional with a passion for sales, customer service, and healthcare, we encourage you to apply for this exciting opportunity. As a Telesales Representative at Workwarp, you will have the chance to make a real difference in the lives of our clients, while developing your skills and advancing your career in a dynamic and supportive environment. Don't miss out on this opportunity to join our team and take the next step in your career. Apply now and let's discuss how you can become a vital part of our success story.