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**Virtual Customer Support Associate - Maharashtra at blithequark**

Remote, USA Full-time Posted 2025-11-02
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Virtual Customer Support Associate to join our team in Maharashtra. As a key member of our award-winning Customer Service team, you will be the first point of contact for our customers, providing top-notch support and solutions to their queries and concerns. **About blithequark** At blithequark, we're on a mission to be Earth's most customer-centric company. We believe that our customers are at the heart of everything we do, and we're committed to delivering exceptional experiences that exceed their expectations. Our Customer Service team is a critical part of this mission, and we're looking for talented individuals like you to join our ranks. **What You'll Do** As a Virtual Customer Support Associate, you'll be responsible for providing world-class support to our customers through phone, chat, and email. You'll be the first point of contact for our customers, answering their questions, resolving their issues, and delighting them with your exceptional service. You'll use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers to ensure their needs are met. **Key Responsibilities:** * Answer customer inquiries and resolve issues through phone, chat, and email * Provide top-notch support and solutions to customer queries and concerns * Use a variety of tools to navigate, research, and review solutions * Communicate effectively with customers to ensure their needs are met * Work in a fast-paced, dynamic environment where no two days are ever the same * Collaborate with other team members to achieve customer satisfaction goals * Participate in ongoing training and development to improve skills and knowledge **What We're Looking For** * Hard-working, articulate, and detail-oriented individuals who are passionate about delivering exceptional customer experiences * Friendly and customer-focused individuals who can think on their feet and adapt to changing situations * Ability to learn quickly and embrace change in a fast-paced environment * Comfortable multi-tasking in a high-energy environment * Strong communication skills in English (both written and oral fluency) * Availability to work varying shifts from Monday to Sunday within the operating hours * Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) * Quiet, distraction-free workspace (dedicated office space with a desk and chair) * Minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection (no WIFI) **Benefits** * Medical insurance * Pension plan * Internet allowance * Lifestyle benefits and retail discounts through our blithequark Extras program * Expert training and ongoing opportunities to learn more and develop your skills * Opportunity to work with a dynamic and innovative company that values customer satisfaction * Collaborative and supportive work environment * Flexible working hours and remote work options **Career Growth Opportunities** * Opportunities for career advancement and professional growth * Ongoing training and development to improve skills and knowledge * Collaborative and supportive work environment that encourages learning and growth * Flexible working hours and remote work options that allow for work-life balance **Work Environment and Company Culture** * Collaborative and supportive work environment that encourages learning and growth * Flexible working hours and remote work options that allow for work-life balance * Opportunity to work with a dynamic and innovative company that values customer satisfaction * Ongoing training and development to improve skills and knowledge * Recognition and rewards for outstanding performance and contributions **Compensation, Perks, and Benefits** * Competitive salary and benefits package * Medical insurance * Pension plan * Internet allowance * Lifestyle benefits and retail discounts through our blithequark Extras program * Expert training and ongoing opportunities to learn more and develop your skills * Opportunity to work with a dynamic and innovative company that values customer satisfaction **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you! To apply for this exciting opportunity, please click on the link below to start the application process. You'll need to allow 3 hours to complete the full application, including assessments that will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. Apply Job! **Equal Opportunities Employer** blithequark is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. **Protecting Your Privacy and Security** Protecting your privacy and the security of your data is a longstanding top priority for blithequark. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. 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