Experienced Product Leader for InHome Client Experience - Shaping the Future of Convenience at blithequark

Join the Revolution: Transforming Shopping Experiences with blithequark InHome

At blithequark, we're not just redefining retail; we're revolutionizing the way people live their lives. Our innovative InHome service is changing the game by delivering fresh groceries directly from our local stores to your kitchen or doorstep ice chest. As part of our dynamic team, you'll be at the forefront of leveraging cutting-edge technologies to simplify shopping and make a meaningful difference in the lives of our customers.

About the Role: Staff Item Supervisor - blithequark InHome, Client Experience

We're on the hunt for a highly skilled and autonomous Staff Item Supervisor to spearhead the client delivery experience for blithequark InHome. As a key member of our team, you'll be responsible for crafting an exceptional client journey from start to finish, ensuring seamless delivery of everyday groceries to our customers' doorsteps. This role requires a deep understanding of client needs, a passion for innovation, and the ability to work collaboratively across web and mobile platforms.

Key Responsibilities

• Define and develop a comprehensive product strategy for the InHome client experience, driving innovation and excellence.
• Create detailed product roadmaps that align with our business goals and customer needs.
• Collaborate with internal stakeholders to push the boundaries of client experience, leveraging insights and expertise to inform product development.
• Analyze feature success through data and key metrics, effectively communicating wins and areas for improvement to leadership.
• Establish and adjust product KPIs to ensure we're meeting our goals and continually improving.
• Conduct client research, translating their needs into actionable priorities and business impact.
• Serve as a trusted resource and advocate for clients, addressing their concerns and driving resolution.
• Launch new features on time, with a high level of quality, including rigorous testing and QA.

Essential Qualifications

To succeed in this role, you'll need:

• 5+ years of experience as a product director, with a degree in computer science, engineering, business, or a related field, or equivalent relevant experience.
• Specialization in product design for client experience, from conception to launch.
• Experience driving product vision and go-to-market strategies.
• A passion for emerging technologies and a keen eye for innovation.

Preferred Qualifications

While not mandatory, the following qualifications will make you a standout candidate:

• A graduate degree in Computer Science, Engineering, Business Administration, or a related field, and 6 years' experience as a product director, preferably managing consumer-facing, large-scale, highly complex B2B/C products.
• A background in creating inclusive digital experiences, with expertise in executing Web Content Accessibility Rules (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Awareness of accessibility best practices and a commitment to supporting an inclusive culture.
• Experience working in an agile or lean environment.
• Background in last-mile product management.
• Previous startup or hatchery experience, balancing technical and business requirements.

What We Offer

At blithequark, we believe in rewarding our talent with competitive compensation, performance-based bonuses, and a comprehensive benefits package. This includes:

• 401(k) match and stock purchase plan.
• Paid maternity and parental leave, PTO, and various health plans.
• Medical, vision, and dental coverage.
• Short-term and long-term disability, company discounts, and Military Leave Pay.
• Adoption and surrogacy cost reimbursement.
• Live Better U, a Walmart-paid education benefit program for full-time and part-time partners.

Our Culture and Values

blithequark is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We believe that understanding, respecting, and valuing diversity in all its forms is crucial to our success. Our culture is built on empowering our associates to bring their whole selves to work, fostering a kinder lifestyle, and making a positive impact on the communities we serve.

Career Growth and Development

Joining blithequark means becoming part of a dynamic organization that is shaping the future of retail. You'll have opportunities to grow professionally, develop new skills, and be part of innovative projects that make a real difference. Our commitment to your development includes training, mentorship, and the chance to work on cutting-edge technologies.

Why Join blithequark?

If you're a motivated, client-focused professional with a passion for innovation and a knack for leadership, we want to hear from you. At blithequark, you'll be part of a team that's not just changing the retail landscape but also making a positive impact on people's lives. Apply now to be part of this exciting journey and help us shape the future of convenience.

Don't miss this opportunity to join a Fortune #1 organization that's committed to diversity, sustainability, and community involvement. Take the first step towards a rewarding career that combines competitive compensation, personal growth, and the chance to make a difference.