Experienced Project Manager for Customer-Facing Software Development Projects at blithequark

Join a Dynamic Team at blithequark: Shaping the Future of Software Development

At blithequark, we're passionate about harnessing the power of technology to create innovative software solutions that positively impact the community. As a key member of our IT team, you'll play a crucial role in driving the success of our software development projects, ensuring they are delivered on time, within budget, and to the highest quality standards. If you're a seasoned Project Manager with a passion for customer-facing communication and a deep understanding of software development processes, we invite you to join our friendly and supportive team.

About blithequark and the Role

blithequark is at the forefront of developing technical solutions that cater to the needs of community-oriented higher education and industry training. Our team is comprised of diverse, communicative individuals from across the US, working together to create cutting-edge software that makes a real difference. As a Project Manager - Software Development (Customer-Facing), you will be responsible for overseeing the planning, execution, and delivery of our software development projects, serving as the primary point of contact for client communication, and driving project success through effective leadership and collaboration.

Key Responsibilities

• Project Leadership:
  • Lead the planning, execution, and delivery of software development projects from inception to completion.
  • Define project scope, objectives, and deliverables in collaboration with stakeholders and the development team.
  • Ensure adherence to project timelines, budgets, and quality standards.
• Customer-Facing Communications:
  • Serve as the primary point of contact for client communication throughout the project lifecycle.
  • Understand and articulate client requirements, ensuring alignment between project deliverables and customer expectations.
  • Proactively manage and resolve client issues or concerns while maintaining a positive and professional relationship.
• Team Collaboration:
  • Collaborate closely with cross-functional teams including developers, designers, quality assurance, and other stakeholders to drive project success.
  • Foster a collaborative and innovative team environment to encourage productivity and creativity.
  • Provide guidance, support, and motivation to team members, ensuring clarity on project objectives and tasks.
• Risk Management:
  • Identify potential project risks and develop mitigation strategies to address them effectively.
  • Proactively manage changes in project scope, schedule, and costs.
• Reporting and Documentation:
  • Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders.
  • Maintain accurate project documentation, including project plans, schedules, and resource allocation.

Essential Qualifications

To succeed in this role, you'll need:

• A Bachelor's degree in Computer Science, Engineering, Business Management, or a related field.
• Proven experience (3 years) in project management, specifically in software development projects, with a focus on customer-facing communications.
• A strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).
• Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams.
• Solid organizational and leadership abilities with a proactive approach to problem-solving.

Preferred Qualifications

While not essential, the following qualifications will be considered advantageous:

• Experience working in a remote or distributed team environment.
• Knowledge of IT service management frameworks (e.g., ITIL).
• Familiarity with cloud-based technologies and platforms.
• Certifications in project management (e.g., PMP, PRINCE2) or software development methodologies.

What We Offer

At blithequark, we offer a competitive salary and a comprehensive benefits package that includes:

• Retirement plans.
• Multiple medical insurance options.
• Supplemental insurances (dental, term life, disability, accident, vision, etc.).
• Tax Saver Flexible Benefits Plan.
• Generous annual (vacation) and sick leave benefits.
• Employee Assistance Program.
• 14 holidays per year, including a longer break at Christmas.

Our remote work environment allows you to work from anywhere, providing the flexibility and work-life balance you need to thrive. We're committed to creating a culture that is inclusive, supportive, and conducive to professional growth and development.

Career Growth and Development

At blithequark, we're dedicated to helping our team members grow and develop in their careers. As a Project Manager, you'll have opportunities to:

• Develop your leadership and project management skills.
• Expand your knowledge of software development methodologies and technologies.
• Enhance your customer-facing communication and relationship management skills.
• Take on new challenges and responsibilities as you progress in your career.

How to Apply

If you're a motivated and experienced Project Manager looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. To apply, please submit:

• A cover letter that addresses the outlined responsibilities.
• A resume.
• The names and contact information for three professional/work-related references.

We look forward to hearing from you and exploring how you can contribute to our team's success.

Equal Opportunities

blithequark is an equal opportunity/equal access employer. We participate in the federal E-Verify system for identification and employment eligibility purposes and conduct criminal history checks on all new hires in accordance with our policies.

We value diversity and are committed to creating an inclusive environment that supports the well-being and success of all our team members.