Experienced Business Analyst – Data-Driven Strategic Decision Making and Process Enhancement Specialist

Introduction to American Express and the Role

American Express, a globally recognized leader in the financial services industry, is seeking a talented and forward-thinking Business Analyst to join our dynamic team. With a rich history spanning over 170 years, our company is dedicated to delivering superior customer experiences and driving innovation in the financial sector. As a Business Analyst, you will play a crucial role in shaping the future of our organization by leveraging data and insights to drive strategic initiatives and enhance our business processes.

Job Overview

We are looking for a highly analytical and strategic thinker who is passionate about data-driven decision-making. The successful candidate will have a strong background in data analysis, reporting, and business strategy development. As a Business Analyst at American Express, you will be responsible for gathering, interpreting, and analyzing data from various sources to identify trends, opportunities, and areas for improvement. You will also develop and maintain reports and dashboards to provide actionable insights to stakeholders across the organization.

Key Responsibilities

• Data Analysis: Utilize your analytical skills to gather, interpret, and analyze data from various sources to identify trends, opportunities, and areas for improvement.
• Reporting: Develop and maintain reports and dashboards to provide actionable insights to stakeholders across the organization.
• Business Strategy: Collaborate with cross-functional teams to define and refine business strategies based on data-driven recommendations.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to track the success of projects and initiatives.
• Market Research: Stay up-to-date with industry trends and market developments to inform business decisions.

Essential Qualifications

To be successful in this role, you will need to have a Bachelor's degree in Business, Finance, Economics, or a related field. You should also have proven experience in data analysis and reporting, as well as proficiency in data visualization tools and software such as Tableau or Power BI. Strong problem-solving skills, attention to detail, and excellent communication and presentation skills are also essential.

Preferred Qualifications

• Knowledge of Financial Services: Knowledge of the financial services industry, particularly the credit card sector, is highly desirable.
• Advanced Degree: A Master's degree in Business, Finance, Economics, or a related field may be advantageous.
• Certifications: Relevant certifications such as Certified Business Analyst Professional (CBAP) or Certified Analytics Professional (CAP) may be beneficial.

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Strong Analytical Skills: The ability to gather, interpret, and analyze complex data from various sources.
• Excellent Communication Skills: The ability to communicate complex data insights and recommendations to stakeholders at all levels.
• Collaboration and Teamwork: The ability to work collaboratively with cross-functional teams to define and refine business strategies.
• Problem-Solving Skills: The ability to identify and analyze problems, and develop effective solutions.
• Adaptability and Flexibility: The ability to adapt to changing priorities and deadlines in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to supporting the professional development of our employees. As a Business Analyst, you will have access to a range of training and mentorship programs to help you develop your skills and advance your career. You will also have the opportunity to work on high-impact projects and collaborate with experienced professionals across the organization.

Work Environment and Company Culture

American Express is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to fostering a culture of excellence, innovation, and collaboration, and we offer a range of benefits and perks to support the well-being and success of our employees. These include:

• Competitive Salary and Benefits: A competitive salary and comprehensive benefits package, including health insurance, retirement savings, and paid time off.
• Flexible Work Arrangements: Flexible work arrangements, including remote work options and flexible hours.
• Professional Development Opportunities: Opportunities for professional development and career advancement, including training and mentorship programs.
• Diverse and Inclusive Workplace: A diverse and inclusive workplace that values and celebrates differences.

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including health insurance, retirement savings, and paid time off. You will also have access to a range of perks and benefits, including flexible work arrangements, professional development opportunities, and a diverse and inclusive workplace.

Conclusion

If you are a motivated and analytical professional with a passion for data-driven decision-making, we encourage you to apply for this exciting opportunity. As a Business Analyst at American Express, you will have the chance to work on high-impact projects, collaborate with experienced professionals, and develop your skills and career. Don't miss out on this opportunity to join a dynamic and inclusive workplace and take your career to the next level. Apply today and embark on a journey of professional growth and opportunity.

How to Apply

To apply for this position, please visit our careers page at [American Express Careers](insert URL here) and submit your resume and cover letter outlining your relevant experience and why you're the ideal candidate for this role. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. We are committed to fostering an inclusive and diverse workplace.