Chart Retrieval Specialist II - Remote in AZ OR NV - 2255968
About the position
Responsibilities
• Retrieve medical records from healthcare providers and facilities in a timely and accurate manner.
• Ensure compliance with federal and state regulations related to medical record retrieval.
• Develop and maintain strong relationships with healthcare providers and facilities.
• Review medical records for completeness and accuracy.
• Utilize electronic health record systems to retrieve and store medical records.
• Travel to various locations, including out of town as needed.
• Handle on-site and remote support functions.
• Administer Level 1 field support for scanning hardware and software issues.
• Monitor field activity, including daily communications and productivity.
• Provide guidance and training to Chart Retrieval Specialists across multiple regions.
• Assist in team building and ensuring teamwork.
• Conduct routine checks on field team's work for quality assurance.
• Maintain a detailed tracking system for medical record retrieval requests.
• Communicate with internal teams and external clients regarding retrieval status.
• Participate in process improvements for software/hardware functionality.
Requirements
• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years in medical record retrieval or health information management experience
• 1+ years of experience working in electronic health record systems
• Experience reviewing medical records
• Ability to travel up to 95%
• Ability to work any of the 8-hour shift schedules during normal business hours.
Nice-to-haves
• Knowledge of federal and state regulations related to medical record retrieval
• Experience with Microsoft Word, Excel, and Outlook.
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
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