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Chart Retrieval Specialist II - Remote in AZ OR NV - 2255968

Remote, USA Full-time Posted 2025-11-02
About the position Responsibilities • Retrieve medical records from healthcare providers and facilities in a timely and accurate manner. • Ensure compliance with federal and state regulations related to medical record retrieval. • Develop and maintain strong relationships with healthcare providers and facilities. • Review medical records for completeness and accuracy. • Utilize electronic health record systems to retrieve and store medical records. • Travel to various locations, including out of town as needed. • Handle on-site and remote support functions. • Administer Level 1 field support for scanning hardware and software issues. • Monitor field activity, including daily communications and productivity. • Provide guidance and training to Chart Retrieval Specialists across multiple regions. • Assist in team building and ensuring teamwork. • Conduct routine checks on field team's work for quality assurance. • Maintain a detailed tracking system for medical record retrieval requests. • Communicate with internal teams and external clients regarding retrieval status. • Participate in process improvements for software/hardware functionality. Requirements • High School Diploma / GED • Must be 18 years of age or older • 1+ years in medical record retrieval or health information management experience • 1+ years of experience working in electronic health record systems • Experience reviewing medical records • Ability to travel up to 95% • Ability to work any of the 8-hour shift schedules during normal business hours. Nice-to-haves • Knowledge of federal and state regulations related to medical record retrieval • Experience with Microsoft Word, Excel, and Outlook. Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job Apply To this Job

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