Experienced English (US) Online Task Contributor - Remote Work Opportunity with Competitive Compensation

Unlock a Flexible and Rewarding Career as an Online Task Contributor with TELUS International

Are you a detail-oriented and tech-savvy individual with a passion for social media and online content? Do you have excellent written and verbal English skills and a keen understanding of current events and cultural trends? If so, we have an exciting opportunity for you to join our team as an English (US) Online Task Contributor. As a pioneer in the customer experience industry, TELUS International is seeking talented individuals to contribute to the enhancement of online search results, ensuring they are relevant, accurate, and culturally appropriate.

About Us: Empowering Customer Experience Innovation

TELUS International is the global arm of TELUS Corporation, a leading telecommunications service provider in Canada. We specialize in delivering contact center and business process outsourcing (BPO) solutions to major corporations across various sectors, including consumer electronics, finance, telecommunications, and utilities. Our multi-shore, multi-language programs are backed by a safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service. At TELUS International, we foster a culture of spirited teamwork, agile thinking, and a customer-first approach, making us an ideal workplace for those who are passionate about making a difference.

Key Responsibilities: Enhancing Online Search Results

• Assess and rate online search results for relevance, accuracy, and cultural appropriateness.
• Analyze content in relation to search terms, evaluating language for grammar, tone, and cultural sensitivity.
• Conduct quality assurance checks to ensure high standards are maintained.
• Utilize your PC and smartphone to evaluate web content and contribute to the improvement of a major search engine's quality.
• Demonstrate reliability, adaptability, and adherence to guidelines in your work.

Essential Qualifications: The Skills You Need to Succeed

• Proficiency in English: Strong written and verbal skills in English (US) are crucial for this role.
• Residency Requirement: You must have been a resident of the United States for the past three consecutive years.
• Technical Requirements: Ownership and regular use of a smartphone (Android V5.0 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with an internet connection.
• Gmail as Primary Email: You should use Gmail as your primary email account.
• Familiarity with Online Platforms: Experience with current and historical local business, media, sports, news, social media, and cultural affairs is necessary.
• Digital Literacy: You should be comfortable navigating web browsers and smartphone apps for content interaction.
• Social Media Understanding: Familiarity with various social media environments, including memes, virality, and trends, is essential.

Preferred Equipment for Enhanced Performance

• A laptop with a video camera.
• An Android device with a minimum 8MP HDR camera @ 30fps, 64GB storage, 4GB RAM, Android 10+.

What to Expect: Our Recruitment Process

Successful applicants will undergo a comprehensive recruitment process, which includes an English language test and an open-book assessment. Our process is designed to identify the most qualified candidates who can excel in this role.

Career Growth Opportunities and Learning Benefits

As an Online Task Contributor with TELUS International, you will not only enjoy a competitive compensation package but also have access to long-term employment opportunities. This role offers the chance to develop your skills in a dynamic environment, with the potential for growth and professional development.

Work Environment and Company Culture

We offer a hybrid work model that combines the flexibility of remote work with the benefits of working in a collaborative environment. Our culture is built on spirited teamwork, agile thinking, and a caring approach that puts customers first. As an equal opportunity employer, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Compensation and Benefits

The estimated earnings for this role are $11.50 USD per hour, with the potential for experienced contributors to earn more based on their productivity. We also offer comprehensive benefits to support your well-being and career development.

Why Join Us?

At TELUS International, we are passionate about empowering customer experience innovation. By joining our team as an English (US) Online Task Contributor, you will be part of a global community that is shaping the future of online interactions. Our commitment to diversity, equity, and inclusion makes us an employer of choice for those who value a culture of respect and collaboration.

Take the First Step Towards a Rewarding Career

Don't miss out on this exciting opportunity to contribute to the enhancement of online search results and grow with a leading company in the customer experience industry. If you are passionate about social media, have a keen eye for detail, and are looking for a flexible and rewarding career, we encourage you to apply now.

Important Notice: TELUS International will never request a monetary deposit for any role or project. Our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you have any concerns about the legitimacy of a job offer, please contact us at [email protected] for confirmation.

We look forward to hearing from you and exploring how you can contribute to our mission.