Experienced Product Leader for blithequark InHome Client Experience - Driving Innovation & Customer Satisfaction

Join blithequark and Revolutionize the Future of Shopping

At blithequark, we're on a mission to simplify the lives of our customers by providing innovative solutions that make a real difference. Our InHome team is at the forefront of this endeavor, leveraging cutting-edge technologies to deliver unparalleled convenience to busy families and individuals. We're now seeking an exceptional Product Leader to join our team and drive the client experience to new heights.

About the Role

As a Staff Product Supervisor at blithequark InHome, you'll be responsible for owning the client delivery experience from start to finish. You'll work closely with our client success team and collaborate cross-functionally to gather insights and drive projects that keep our customer satisfaction scores high. If you're a self-motivated, creative, and customer-focused individual with a passion for innovation, we want to hear from you.

Key Responsibilities

• Define and develop a product strategy for the InHome client experience, driving business growth and customer satisfaction.
• Build and maintain the product roadmap, working closely with internal stakeholders to push the boundaries of what's possible.
• Analyze feature success through data and key metrics, effectively communicating wins and areas for improvement to leadership.
• Define product KPIs and adjust the product to meet evolving customer needs and business objectives.
• Conduct client research, translating customer needs into product requirements and business impact.
• Serve as a trusted resource and advocate for clients, addressing their concerns and driving customer-centric solutions.
• Launch new features on time and with a high level of quality, including testing and QA.

Essential Qualifications

To succeed in this role, you'll need:

• 5+ years of experience as a product manager, with a degree in computer science, engineering, business, or a related field, or equivalent relevant experience.
• Expertise in product design for client experience, from conception to launch.
• Experience driving product vision and go-to-market strategies.
• A passion for emerging technologies and a willingness to stay ahead of the curve.

Preferred Qualifications

We're looking for individuals with:

• Experience working in an agile or lean environment.
• Background in last-mile product management.
• Previous startup or incubator experience, balancing technical and business requirements.
• The ability to create and present strategic experiences that ladder up into business strategy, goals, and opportunities.

What We Offer

At blithequark, we offer a comprehensive benefits package that includes:

• Competitive compensation and performance-based bonus opportunities.
• 401(k) match, stock purchase plan, and company-paid life insurance.
• Paid maternity and parental leave, PTO, and various health plans.
• Short-term and long-term disability, company discounts, and Military Leave Pay.
• Adoption and surrogacy expense reimbursement, and more.
• Live Better U, a Walmart-paid education benefit program for full-time and part-time associates.

Our Culture

At blithequark, we're committed to creating an inclusive culture that values diversity, equity, and inclusion. We believe that when our associates feel seen, heard, and valued, they're empowered to do their best work. Our goal is to make a positive impact on the communities we serve, and we're looking for talented individuals who share our vision.

Why Join blithequark?

By joining blithequark, you'll have the opportunity to work on complex challenges that make a real difference in people's lives. You'll be part of a dynamic team that's passionate about innovation and customer satisfaction. Our company is committed to providing a supportive and inclusive work environment that fosters growth and development. If you're looking for a career that aligns with your values and provides opportunities for advancement, we want to hear from you.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applicants from diverse backgrounds and perspectives, and we're committed to creating a workplace that's inclusive and respectful for all.

If you're a motivated and customer-focused product leader looking to drive innovation and customer satisfaction, we encourage you to apply for this exciting opportunity at blithequark. Join our team and help us shape the future of shopping.