Entry-Level Remote Learning Systems Expert Assistant at Southwest Airlines - Work From Home Opportunity

Unlock Your Career Potential with Southwest Airlines' Innovative Team

Southwest Airlines, a renowned leader in the aviation industry, is seeking a highly motivated and talented individual to join their team as an Entry-Level Remote Learning Systems Expert Assistant. This exciting opportunity allows you to work from home and be part of a collaborative and dynamic team that is shaping the future of learning and development within the company.

About SWA College (SWA U)

At the heart of Southwest Airlines' commitment to innovation and employee growth is SWA College, also known as SWA U. This internal learning platform is designed to drive success by providing modern training experiences that increase employee knowledge and speed to proficiency. SWA U is dedicated to empowering employees and leaders through various initiatives, fostering a culture of continuous learning and improvement.

SWA U's Goals and Primary Standards

SWA U is guided by three primary goals:

• Raise Learning - Create contemporary training experiences that enhance employee knowledge and accelerate proficiency.
• Foster Employees - Empower growth and career development for employees and leaders.
• Engage Clients - Assess evolving needs and provide solutions to achieve business objectives.

To achieve these goals, SWA U adheres to four primary standards:

• Collaboration - Lead the preparation and execution of training activities to support Companywide initiatives.
• Consistency - Establish and maintain guidelines for curriculum planning, delivery, measurement, and reporting.
• Continuous Improvement - Share best practices across the organization to ensure high-quality training and enhance existing processes based on industry-leading practices.
• Community - Focus on communication, shared expertise, and professional/career development.

Team Overview and Key Responsibilities

As a Learning Systems Expert Assistant, you will play a vital role in supporting the SumTotal Learning Management System, collaborating with clients, the technology support group, and the vendor to design and prioritize work within the system. Your responsibilities will include:

• Researching and developing new system functionality to inform recommendations.
• Managing Release Management for triannual updates to the Learning Management System.
• Creating and updating documentation for both internal and external audiences.
• Performing system administration tasks within the Learning Management System.
• Researching and gathering data from various sources.
• Recording, analyzing, and reporting required information and data.
• Completing other ad-hoc tasks as assigned by Leadership.

Essential Qualifications and Skills

To succeed in this role, you should possess:

• The ability to work independently and as part of a team.
• Organizational and prioritization skills, attention to detail, and the ability to multitask in a fast-paced environment with vigilance and independent judgment.
• A collaborative mindset, with the ability to function well in a culture that is open, direct, conscious, considerate, and empathetic.
• A strong desire to learn, be self-motivated, and be team-oriented.

Career Growth Opportunities and Learning Benefits

Joining Southwest Airlines as a Learning Systems Expert Assistant offers a unique opportunity to grow and develop your career within a dynamic and innovative organization. You will have access to various training and development programs, including those offered through SWA U, to enhance your skills and knowledge. The company's commitment to continuous learning and improvement ensures that you will be challenged and supported throughout your career.

Work Environment and Company Culture

Southwest Airlines is known for its positive organizational culture and employee-friendly policies. As a remote worker, you will be part of a distributed team that values collaboration, communication, and mutual respect. The company's culture is built on a foundation of empathy, consideration, and a commitment to employee well-being.

Compensation, Perks, and Benefits

Southwest Airlines offers a competitive compensation package, including:

• Competitive salary rates.
• Flight benefits for employees and qualified family members.
• A profit-sharing program that rewards employees for their contributions to the company's success.
• Comprehensive healthcare coverage, including medical, dental, and vision insurance.
• A 401(k) plan with company match to support retirement savings.
• Paid time off and holidays.
• Employee assistance programs to support work-life balance and overall well-being.
• Opportunities for career development and education assistance.

Why Join Southwest Airlines?

Southwest Airlines is more than just a company - it's a community of dedicated professionals who are passionate about delivering exceptional customer experiences and making a positive impact on the communities they serve. By joining the Southwest Airlines team, you will become part of a dynamic and innovative organization that values its employees and is committed to their growth and success.

If you are a motivated and talented individual looking for a challenging and rewarding career opportunity, we encourage you to apply for the Entry-Level Remote Learning Systems Expert Assistant position at Southwest Airlines. Join our team and start building a brighter future today!