Group Sales Supervisor - Business Development and Sales Operations at World of Coca-Cola

Join the World of Coca-Cola Team as a Group Sales Supervisor

Are you a results-driven sales professional with a passion for driving business growth and delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for building strong relationships with clients? We are seeking a talented Group Sales Supervisor to join our team at the World of Coca-Cola in Atlanta, GA. As a key member of our sales team, you will play a crucial role in developing and implementing business development strategies to drive group sales and revenue growth.

About World of Coca-Cola

The World of Coca-Cola is a premier tourist destination in Atlanta, GA, attracting millions of visitors each year. Our company culture is built on a foundation of teamwork, collaboration, and a commitment to excellence in customer service. We foster a dynamic and inclusive work environment that encourages employees to engage with cross-functional teams, share ideas, and support one another. As a member of our team, you will have the opportunity to contribute to a world-class brand and make a lasting impact on our guests' experiences.

Job Summary

The Group Sales Supervisor will be responsible for actively prospecting and securing group visits while coordinating the daily operations of group sales initiatives. This position involves creating and implementing the Business Development Strategy and serving as the primary contact for new sales accounts. The successful candidate will have a strong track record of driving sustained group attendance that meets established annual revenue and attendance goals.

Key Responsibilities

• Identify and pursue strategic opportunities for capturing admission volume from various markets, including developing and implementing a proactive Business Development Plan to encourage group visitation.
• Create and implement marketing messaging for groups, including collaborating with internal stakeholders to develop targeted marketing campaigns.
• Train Ambassadors and Reservationists to ensure high-quality group interactions, providing coaching and feedback to improve performance.
• Research trends and best practices to improve group sales processes, making recommendations for process improvements and implementing changes as needed.
• Partner with sales teams at Atlanta attractions to drive group attendance growth, building relationships with key stakeholders and identifying opportunities for collaboration.
• Update online lesson plan offerings in line with responsible marketing policies, ensuring compliance with industry regulations.
• Coordinate and process all phases of reservations and ticket sales, including managing group bookings and ticketing.
• Maintain confidentiality and practice PCI compliant procedures, ensuring the security and integrity of sensitive information.
• Represent World of Coca-Cola at trade shows and conferences, promoting our brand and services to potential clients.
• Participate in planning and executing employee events and activations, contributing to a positive and engaging work environment.
• Perform other duties and projects as assigned, demonstrating flexibility and adaptability in a fast-paced environment.

Essential Qualifications

• Education: Bachelor's degree in a relevant field preferred.
• Experience: Minimum of 3 years of outbound sales experience, preferably in the travel industry.
• Skills:
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Excellent written and oral communication skills, with experience in creating marketing messaging and presenting to groups.
  • Ability to work in a fast-paced team environment, with strong interpersonal communication skills and active listening.
  • Proficiency in Microsoft Office Suite, with experience in sales management software or systems.

Preferred Qualifications

• Experience with Gateway Ticketing System.
• Strong knowledge of sales and marketing principles, with experience in developing and implementing business development strategies.
• Ability to travel overnight and work in a hybrid environment.

Career Growth and Development Opportunities

At World of Coca-Cola, we are committed to the growth and development of our employees. As a Group Sales Supervisor, you will have opportunities for professional development through:

• Training and coaching from experienced sales professionals.
• Participation in trade shows and conferences, which may include overnight travel.
• Involvement in planning team-building events and employee dedication days.
• Regular feedback and coaching to help you achieve your career goals.

Work Environment and Company Culture

We offer a dynamic and inclusive work environment that encourages collaboration, teamwork, and creativity. Our company culture is built on a foundation of:

• Teamwork and collaboration.
• Commitment to excellence in customer service.
• Continuous learning and professional development.
• Diversity, equity, and inclusion.

Compensation and Benefits

We offer a competitive compensation package, including:

• Salary range of $71,300 - $84,000.
• Hybrid work environment, with a minimum of 3 days in the office and/or business travel.
• Opportunities to attend conferences and trade shows, which may include overnight travel.
• Involvement in employee dedication days and team-building events.

Why You Should Apply

This is a unique opportunity to contribute to one of the key tourist attractions in Atlanta while being part of a dedicated team. As a Group Sales Supervisor, you will have the chance to make a significant impact on group sales initiatives and engage with a wide array of clients, ensuring that World of Coca-Cola remains a premier destination for visitors.

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application and discuss this opportunity further.