Experienced Lead Analyst, Order to Cash - Financial Business Services and Process Improvement Expert

Introduction to The Home Depot and Our Vision

The Home Depot is a world-class organization that has been at the forefront of innovation and customer satisfaction for decades. As a leader in the home improvement industry, we are committed to providing our customers with the best products, services, and shopping experience. Our Corporate Controllership team is an integral part of our organization, focused on supporting business growth and driving success. We are now seeking an experienced and skilled Lead Analyst, Order to Cash, to join our team and contribute to our mission.

Job Overview and Purpose

The Lead Analyst, Order to Cash, will be responsible for the day-to-day activities related to the Order to Cash (OTC) tower, partnering with project teams and external business partners to drive success. This role will support problem-solving efforts, ensure customer service, and encourage continuous improvement of processes and delivery. As a Lead Analyst, you will provide coaching to team members, support their development of business and technical skills, and present continuous improvement insights and recommendations to managers and leaders.

Key Responsibilities and Accountabilities

• Collaboration (10%): Leverage prior experiences to help develop and recommend solutions, effectively develop trust and collaboration with internal customers and cross-functional teams, and collaborate with team members to gather input and feedback concerning business needs.
• Continuous Improvements & Controls (10%): Participate in the continuous improvement of FBS processes by developing scalable solutions, ensure appropriate processes and job-specific requirements are properly documented, and work closely with compliance and controls teams as needed.
• Operational Duties & Oversight (60%): Coordinate execution by a small team of required tasks related to the delivery of the OTC tower, collaborate effectively with other teams, work on building and proposing solutions for internal or external customers, foster continuous improvement and innovation, and help ensure execution of controls related to day-to-day activities.
• People Management & Team Leadership (20%): Provide guidance to Analysts and Senior Analysts, evaluate execution and contribution, support timely feedback, and foster collaboration with team members to develop a supportive and engaged team.

Essential Qualifications and Requirements

To be successful in this role, you must possess excellent written and verbal communication skills, be at least 18 years old, and be legally permitted to work in the United States. A bachelor's degree in Accounting, Finance, or a related field is typically acquired through the completion of a degree program or equivalent.

Preferred Qualifications and Skills

• Proficient in Microsoft Office Suite or related software, as well as other accounting software programs.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
• Strong analytical, problem-solving, and research skills.
• Experience with data analytics/data visualization.
• Experience with different innovative technologies like RPA, Machine Learning, Artificial Intelligence, and Blockchain is highly desired.
• Previous people or project team management experience.

Career Growth Opportunities and Learning Benefits

At The Home Depot, we are committed to the growth and development of our employees. As a Lead Analyst, Order to Cash, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our organization. You will also have access to training and development programs, mentorship, and career advancement opportunities.

Work Environment and Company Culture

Our work environment is dynamic, fast-paced, and collaborative. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. As a Lead Analyst, Order to Cash, you will be part of a team that is passionate about delivering exceptional results and making a positive impact on our customers and communities.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary, benefits, and perks. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of perks, including employee discounts, flexible work arrangements, and opportunities for professional development and growth.

Conclusion and Call to Action

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for the Lead Analyst, Order to Cash position. This is an exciting opportunity to join a world-class organization and contribute to our mission. Don't miss out on this chance to take your career to the next level and make a positive impact on our customers and communities. Apply now and become part of our talented team!

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