Experienced Remote Litigation Adjuster for NY, NJ, and PA Regions - Utilizing Innovative Platforms for Effective Claims Evaluation and Customer Service

Introduction to Allstate and the Role

At Allstate, we pride ourselves on being a company that thrives in a culture of innovation and teamwork. For over 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs, from advocating for safety measures like seat belts and airbags to being an industry leader in pricing sophistication, telematics, and device and identity protection. We're now seeking an experienced Litigation Adjuster to join our team, focusing on claims in the NY, NJ, and PA regions. This role offers the unique opportunity to work 100% remotely, giving you full control over your work environment and the flexibility to manage your time efficiently.

Job Overview

As a Litigation Adjuster, your primary focus will be on investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. Your day will be filled with assessing coverage, liability, and damages while providing exceptional customer service through various channels, including voice calls, emails, and text messages. Utilizing innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved. This role requires a strong and diverse skillset, including excellent communication skills, the ability to work independently, and familiarity with insurance policies, coverage, and liability determination.

Key Responsibilities

• Investigate automobile accidents involving single or multiple vehicles, resulting in property damage and/or bodily injury with attorney/litigation involved.
• Assess coverage, liability, and damages while providing exceptional customer service throughout the day.
• Communicate with customers and attorneys through different channels, including voice calls, emails, and text messages.
• Utilize innovative platforms and tools to engage in negotiation processes and reach fair injury settlements with all parties involved.
• Maintain accurate and timely documentation of all claims activities in the claims system.
• Work independently and remotely, managing time efficiently to meet productivity and quality standards.

Essential and Preferred Qualifications

To be successful in this role, you will need to possess a combination of essential and preferred qualifications. Essential qualifications include:

• Strong communication and negotiation skills.
• Ability to work independently and remotely.
• Familiarity with insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills.

Preferred qualifications include:

• 5+ years of Litigation claim handling experience.
• NY/NJ/PA casualty Claim handling experience.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Skills and Competencies

The ideal candidate will possess a range of skills and competencies, including:

• Bodily Injury Claims: Experience in handling bodily injury claims, including investigation, evaluation, and negotiation.
• Business Communications: Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers, attorneys, and other stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Fraud Investigations: Knowledge of fraud investigation techniques and procedures.
• Information Collection: Ability to collect and analyze information to make informed decisions.
• Litigation: Experience in handling litigation claims, including investigation, evaluation, and negotiation.
• Time Management: Ability to manage time efficiently and effectively to meet productivity and quality standards.

Career Growth Opportunities and Learning Benefits

At Allstate, we are committed to the growth and development of our employees. As a Litigation Adjuster, you will have access to a range of training and development opportunities, including initial and ongoing training to get you proficient in your new role. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and making a difference in the lives of our customers.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, teamwork, and customer focus. We believe in empowering our employees to take ownership of their work and to make decisions that benefit our customers. We also believe in recognizing and rewarding our employees for their hard work and contributions to the company. As a Litigation Adjuster, you will be working in a fast-paced environment that is both challenging and rewarding. You will have the opportunity to work independently and remotely, with the flexibility to manage your time efficiently and to balance your work and personal life.

Compensation, Perks, and Benefits

The compensation for this role is competitive, with a salary range of $59,800.00 - 105,910.00 annually, based on experience and qualifications. You will also be eligible for a range of benefits, including time off, healthcare, retirement, and more. Additionally, you may be eligible for a $1000 Licensing Sign-on Bonus if you have the applicable active licenses needed for this role.

Conclusion

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Litigation Adjuster at Allstate, you will have the opportunity to work in a dynamic and fast-paced environment, with a talented team of professionals who are passionate about delivering exceptional customer service. You will also have access to a range of training and development opportunities, as well as a competitive compensation and benefits package. Don't miss out on this opportunity to join our team and to make a difference in the lives of our customers. Apply now!