Experienced Part-Time Customer Service Clerk – Providing Excellent Customer Experience at blithequark in Ann Arbor

Join the Team at blithequark: Delivering Exceptional Customer Service in a Dynamic Retail Environment

blithequark is seeking a highly skilled and customer-focused Part-Time Customer Service Clerk to join our team in Ann Arbor. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing timely and professional support to ensure their complete satisfaction. If you have a passion for delivering exceptional customer experiences and are looking for a part-time opportunity with a leading retail company, we encourage you to apply.

About blithequark

blithequark is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. With a strong commitment to diversity and inclusion, we strive to create a workplace where all employees feel valued and respected. At blithequark, we believe in providing opportunities for growth and development, and we are dedicated to making a positive impact in the communities we serve.

Job Summary

As a Part-Time Customer Service Clerk at blithequark, you will play a critical role in addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction. You will work in a fast-paced environment, utilizing your excellent communication and interpersonal skills to provide top-notch service to our customers. In this part-time role, you will work less than 4 hours per day and be compensated on an hourly basis. We offer a comprehensive benefits package, including health, dental, paid training, and paid vacations.

Key Responsibilities

• Respond to customer inquiries in a professional and timely manner, providing accurate information and resolving issues efficiently.
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
• Maintain customer records by updating account information and ensuring data accuracy.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Assist customers in finding products, processing returns, and answering questions related to our products and services.
• Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements and Qualifications

Essential Qualifications:

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
• Ability to handle stressful situations and remain calm under pressure.
• Basic computer skills, with the ability to learn and adapt to new systems and technology.

Preferred Qualifications:

• Previous experience in a customer service role is preferred, but not essential, as training will be provided.

What We Offer

At blithequark, we are committed to providing a supportive and inclusive work environment that fosters growth and development. As a Part-Time Customer Service Clerk, you will enjoy:

• Competitive hourly compensation.
• Comprehensive benefits package, including health, dental, paid training, and paid vacations.
• Opportunities for career growth and advancement.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

Work Environment and Culture

At blithequark, we pride ourselves on a culture that values diversity, inclusion, and teamwork. Our Ann Arbor location is a vibrant and dynamic workplace, where you will have the opportunity to work with a talented and dedicated team. We are committed to creating a workplace that is safe, welcoming, and inclusive for all employees.

How to Apply

If you are a motivated and customer-focused individual looking for a part-time opportunity with a leading retail company, we encourage you to apply. Please submit your application, including your resume and cover letter, to be considered for this exciting role. We look forward to welcoming a new team member to our Ann Arbor location!

blithequark is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, sexual orientation, age, religion, disability, or veteran status.