**Experienced Part-Time Customer Support Agent – Charlotte**

At blithequark, we're on a mission to revolutionize the way people shop, work, and live. As a leading e-commerce platform, we're constantly pushing the boundaries of innovation and customer experience. We're now seeking a dedicated and customer-oriented part-time Customer Support Agent in Charlotte to join our team. If you're passionate about delivering exceptional service, have a knack for problem-solving, and thrive in a fast-paced environment, we want to hear from you! **Job Summary:** As a part-time Customer Support Agent at blithequark, you'll play a vital role in enhancing our customers' experience by providing high-quality service in a timely manner. You'll interact directly with customers via telephone, email, chat, or social media to provide information about products or services, take orders, answer questions, and handle complaints. With a competitive hourly rate between $12-$16 and benefits such as Health and Dental insurance, Paid Training, and Paid Vacations, this role offers a rewarding and challenging opportunity for the right candidate. **Key Responsibilities:** * Interact with customers through various platforms to address inquiries and resolve issues in a timely and accurate manner. * Maintain a positive, empathetic, and professional attitude towards customers, ensuring a seamless and satisfying experience. * Acknowledge and resolve customer complaints in a timely and accurate manner, demonstrating a customer-centric approach. * Communicate and coordinate with internal departments as necessary to ensure seamless issue resolution. * Utilize CRM systems and practices to track customer interactions and improve service delivery. * Adapt to different customer personalities and preferences, demonstrating flexibility and empathy. * Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently to meet customer needs. **Requirements:** * Proven customer support experience or experience as a client service representative, with a strong track record of delivering exceptional service. * Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike. * Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. * Familiarity with CRM systems and practices, with a willingness to learn and adapt to new technologies. * Customer orientation and ability to adapt/respond to different types of characters, with a focus on delivering personalized service. * Ability to work in a fast-paced environment, with a strong attention to detail and commitment to quality. * Experience with e-commerce platforms is a plus, but not required. **Educational Qualifications:** * High school diploma or equivalent, with further education in Business Administration or related fields a plus. * Strong academic record, with a focus on developing skills in customer service, communication, and problem-solving. **Company Overview:** blithequark is a multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence. We're known for our disruption of well-established industries through technological innovation and mass scale. At blithequark, we believe that every day is still day one – a day to take the first step and a day to look forward to new challenges. We're a company that redefines itself every day, and we're excited to have you join our journey! **Company Culture:** At blithequark, we're committed to creating a workplace that's inclusive, diverse, and supportive. We believe that every employee has the potential to make a meaningful contribution, and we're dedicated to providing opportunities for growth and development. Our company culture is built on the principles of innovation, customer obsession, and teamwork, with a focus on delivering exceptional service and results. **Benefits:** * Competitive hourly rate between $12-$16 * Health and Dental insurance * Paid Training * Paid Vacations * Opportunities for career growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **How to Apply:** If you're a customer-centric, results-driven individual with a passion for delivering exceptional service, we want to hear from you! Apply today to join our team as a part-time Customer Support Agent in Charlotte. Don't miss this opportunity to be part of a dynamic and innovative company that's changing the way people shop, work, and live.

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