Experienced Customer Engineer III, Security, Cloud Computing and Cybersecurity Solutions Specialist - Technical Leadership and Customer Success

Introduction to blithequark

At blithequark, we are revolutionizing the way businesses operate by providing cutting-edge cloud computing solutions that enable digital transformation, mobility, and collaboration. As a leader in the cloud industry, we empower organizations to leverage the latest technology and tools to drive growth, solve complex problems, and achieve sustainability. With a presence in over 200 countries and territories, blithequark is the trusted partner for customers seeking to harness the power of cloud computing to propel their businesses forward.

About the Role

As a Customer Engineer III, Security, you will play a pivotal role in facilitating the adoption of blithequark's cloud products and solutions by leading companies. Your expertise in cloud native architecture, cybersecurity, and customer-facing roles will enable you to deliver tailored solutions that address the unique needs of our customers. You will work closely with cross-functional teams, including sales, product marketing management, and engineering, to stay abreast of industry trends and develop enhancements to our cloud products.

Key Responsibilities

• Collaborate with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical security and compliance blockers.
• Share knowledge in security, privacy, and regulatory compliance to support the technical relationship with customers, technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to blithequark's cloud products.
• Work with blithequark's cloud products to demonstrate and prototype integrations in customer and partner environments.
• Contribute to programs in areas of security, privacy, and compliance with internal teams (e.g., Marketing, Product, Legal, and Policy), and drive enablement internally to create customer best practices.
• Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for blithequark.

Qualifications

To be successful in this role, you will need to possess a combination of technical expertise, business acumen, and excellent communication skills. The minimum qualifications for this position include:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
• 10 years of experience in cybersecurity, fraud, or cloud native architectures in a customer-facing role (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems) or fraud.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

In addition to the minimum qualifications, the following preferred qualifications will be advantageous:

• Cloud or Security industry certifications (e.g., CISSP, CCSP).
• Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems) or fraud solutions for enterprises (e.g., account takeover prevention, payment fraud prevention, or other types of automated fraud).
• Experience in software development, developing numerous web-based applications.
• Knowledge of product and solution market trends in the cybersecurity or fraud industry (e.g., ransomware, attack frameworks, OWASP, etc.).
• Excellent problem-solving, verbal, written communication, presentation, and active listening skills.

Career Growth and Learning Opportunities

At blithequark, we are committed to the growth and development of our employees. As a Customer Engineer III, Security, you will have access to a range of training and development programs, including:

• Technical training and certification programs to enhance your skills and knowledge in cloud computing and cybersecurity.
• Leadership development programs to help you advance your career and take on more senior roles.
• Opportunities to work on high-profile projects and collaborate with cross-functional teams to drive business growth and innovation.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and inclusive work environment. Our company culture is built on the values of innovation, collaboration, and customer obsession. We offer a range of benefits and perks, including:

• Flexible working arrangements, including remote work options.
• Comprehensive health and wellness programs.
• Professional development opportunities and training programs.
• Recognition and reward programs to acknowledge and reward outstanding performance.

Compensation and Benefits

The compensation package for this role includes a competitive base salary, bonus, equity, and benefits. The US base salary range for this full-time position is $142,000-$214,000, depending on location and experience. Our benefits package includes:

• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Employee stock purchase plan.

Conclusion

If you are a motivated and experienced customer engineer with a passion for cloud computing and cybersecurity, we encourage you to apply for this exciting opportunity. As a Customer Engineer III, Security, at blithequark, you will have the chance to work with a talented team of professionals, drive business growth and innovation, and contribute to the success of our customers. Don't miss out on this opportunity to join a leading cloud company and take your career to the next level. Apply now to become a part of the blithequark team!