Experienced Remote Call Center Representative - Data Entry & Patient Enrollment Specialist at blithequark

Unlock a Rewarding Career in Healthcare with blithequark

At blithequark, we're committed to making a positive impact on the lives of our customers and communities. As a leading player in the healthcare industry, we're dedicated to providing top-notch services and support to those who need it most. If you're passionate about delivering exceptional customer experiences and are looking for a challenging yet rewarding role, we invite you to explore this exciting opportunity to join our team as a Remote Call Center Representative.

Job Overview

As a Remote Call Center Representative at blithequark, you'll play a critical role in our patient enrollment and data entry processes. Working from the comfort of your own home, you'll be responsible for handling high-volume client requests, resolving third-party issues, and providing support to pharmacists and other stakeholders. This is a full-time opportunity with a competitive hourly salary of $25-$35.

Key Responsibilities

• Utilize blithequark's solution data entry techniques and guidelines to process new patient enrollment by entering information into the appropriate system.
• Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
• Investigate to obtain missing prescription information and decipher clinical abbreviations (SIG codes).
• Resolve all data entry-related exceptions and handle correspondence to patients (inbound calls, visits, messages) and settle outbound decisions to prescribers and patients as needed.
• Settle third-party issues by examining, gathering information, making adjustments, and resubmitting for processing according to individual arrangement necessities.
• Provide assistance to pharmacists, both those in the office and those in different locations, and identify and communicate issues to senior-level staff as fitting.
• Acquire a dynamic professional permit or certification within the initial 90 days and maintain a functioning professional permit or confirmation.

Essential Qualifications

• High School Certificate or GED.
• Essential level PC abilities, including:
  • Starting up and shutting down PC.
  • Using the mouse to point and click.
  • Starting and closing projects.
  • Switching between programs.
  • Saving records.
  • Printing reports.
  • Accessing data online.
• Essential Web search tools abilities, including:
  • Opening a program.
  • Composing in URLs in the right area.
  • Utilizing a web search tool.
  • Bookmarking a webpage.
  • Exploring utilizing back/forward/stop fastens.
  • Completing up structures on the web.
• Middle-level keyboarding abilities (at least 25 WPM, typing by memory, organizing reports).
• Convey recorded as a hard copy and verbally.
• 18 years old or more established.

Preferred Qualifications

• At least 1 year of pharmacy specialist experience in a retail or call center climate.
• Something like a year and a half as a pharmacy specialist with a testament/enrollment by the state as conceded by the State Board for Pharmacy or broadly perceived certificate office.
• Experience giving client assistance to inward and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty.
• Halfway to cutting-edge level keyboarding abilities (at least 35 WPM, typing by memory, designing archives).
• Familiarity with Spanish and English.

What We Offer

At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a Remote Call Center Representative, you'll have the opportunity to:

• Work from the comfort of your own home with a flexible schedule.
• Develop your skills and expertise in a dynamic and fast-paced environment.
• Collaborate with a team of dedicated professionals who are passionate about delivering exceptional customer experiences.
• Enjoy a competitive hourly salary of $25-$35.
• Access a range of benefits and perks, including opportunities for career advancement and professional growth.

Company Culture

At blithequark, we're proud of our company culture, which is built on a foundation of integrity, respect, and compassion. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can thrive and make a meaningful contribution to our mission. As a Remote Call Center Representative, you'll be an integral part of our team and will have the opportunity to be part of a dynamic and growing organization.

Equal Opportunity Employer

blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates with disabilities and veterans, and we're dedicated to creating a work environment that is free from discrimination and harassment.

Join Our Team

If you're a motivated and detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team as a Remote Call Center Representative. With a competitive salary, opportunities for growth and development, and a supportive and inclusive work environment, blithequark is the perfect place to build a rewarding and successful career.

Don't miss out on this opportunity to join our team and make a positive impact on the lives of our customers and communities. Apply now!