**Experienced Full Stack Remote Chat Support Specialist | Guide and Support Clients | No Experience Necessary | Earn $25-$35/hr**
                                Are you a people person with excellent communication skills and a passion for providing exceptional customer service? Do you want to work from the comfort of your own home, with a flexible schedule that suits your needs? Look no further! blithequark is currently seeking experienced Full Stack Remote Chat Support Specialists to join our team of dedicated professionals.
As a Full Stack Remote Chat Support Specialist at blithequark, you will be responsible for providing top-notch support to our clients through live chat, email, and phone. You will be the face of our company, and your exceptional communication skills, friendly demeanor, and problem-solving abilities will make all the difference in building strong relationships with our clients.
**About blithequark**
blithequark is a leading provider of innovative solutions and services that empower businesses to succeed in today's fast-paced digital landscape. Our mission is to deliver exceptional customer experiences that drive loyalty, retention, and growth. We believe in the power of human connection and are committed to building a community of talented professionals who share our passion for delivering outstanding customer service.
**Responsibilities**
As a Full Stack Remote Chat Support Specialist, your primary responsibility will be to assist clients with their inquiries, providing exceptional support and guidance along the way. You will be responsible for:
* Responding to live chat messages on our website or social media accounts
* Answering questions from existing clients on a wide range of topics, such as returns, refunds, and re-ordering
* Providing accurate and timely information to clients, while closely following provided steps and instructions
* Building rapport with clients and ensuring their needs are met
* Handling difficult or challenging client situations with professionalism and grace
* Staying calm and composed under pressure, while maintaining a customer-centric mindset
**Qualifications**
To be successful in this role, you will need to have a combination of skills and background that enable you to provide exceptional customer service and work independently. The key skills and qualifications include:
* Excellent communication and customer service skills
* Ability to communicate effectively, both verbally and in writing
* Ability to identify and empathize with client concerns and work diligently to resolve any issues they may have
* A flexible schedule that allows you to work on a part-time basis
* Access to a device that is able to access social media and website chat functions, such as a phone, tablet, or laptop
* Reliable internet connection that allows you to work without interruptions
* Ability to work independently and follow provided steps and instructions closely
* Ability to manage multiple chat conversations simultaneously
* Comfortable working with technology and able to navigate through multiple software applications simultaneously
**Training and Support**
We believe that all our employees should receive adequate training and support to succeed in their roles. As such, full training will be provided for this role, even if you have never worked in customer service before. You will learn about our products, policies, and procedures, as well as the software applications you will be using. Additionally, ongoing support and guidance will be provided to ensure your success in the role.
**Benefits**
As a Full Stack Remote Chat Support Specialist at blithequark, you will enjoy a range of benefits, including:
* Competitive pay, with the potential to earn $25-$35 per hour
* Flexible hours, with the ability to work between 5 and 40 hours per week
* Full training and ongoing support to ensure your success in the role
* Opportunity to work from the comfort of your own home, with a flexible schedule that suits your needs
* Access to a range of software applications and tools to help you succeed in your role
* Opportunity to work with a leading provider of innovative solutions and services
**Work Environment and Company Culture**
At blithequark, we value our employees and strive to create a positive and supportive work environment. Our company culture is built on the principles of collaboration, innovation, and customer-centricity. We believe in empowering our employees to succeed and providing them with the tools and resources they need to excel in their roles.
**How to Apply**
If you are interested in the Full Stack Remote Chat Support Specialist role, you can start the application process by taking a short, three-minute online assessment. Click the button below to begin the assessment now.
Apply Now!
**FAQs**
* What are the benefits of working remotely?
* Working remotely offers many benefits, including increased flexibility, reduced commuting time and expenses, and the ability to work from the comfort of your own home. Additionally, remote work can offer a better work-life balance and increased productivity.
* Do I need any special equipment to work remotely?
* In order to work remotely as a Full Stack Remote Chat Support Specialist, you will need a device that is able to access social media and website chat functions. This could be a phone, tablet, or laptop. Additionally, you will need a reliable internet connection and a quiet, distraction-free workspace.
* Will I receive training for this role?
* Yes, full training will be provided for this role. No prior experience is necessary, although strong communication and customer service skills are a plus.
* How many hours per week will I be expected to work?
* The number of hours per week will vary based on your availability and the needs of the business. This role offers flexible hours, with the ability to work between 5 and 40 hours per week.
We look forward to hearing from you and welcoming you to our team of dedicated professionals!
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