**Experienced Full-Time Virtual Customer Support Representative - Work from Home with blithequark**

Join the blithequark Team: Deliver Exceptional Customer Experiences from the Comfort of Your Home

blithequark is a leading provider of virtual customer support solutions, and we're on the hunt for talented and customer-focused individuals to join our team as Virtual Customer Support Representatives. As a blithequark team member, you'll have the opportunity to work from home, enjoy flexible hours, and make a real difference in the lives of our customers. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and growing company, we want to hear from you!

About blithequark

blithequark is a full-service customer support company that handles a wide range of customer needs in a virtual setting. Our team of virtual agents are true professionals with relatable personalities and a "bend-over-backwards for you" mentality. We're a family-oriented company that values flexibility, autonomy, and work-life balance. Our virtual support agents work from the comfort of their own homes, enjoying the benefits of a professional work environment without the commute.

Job Summary

As a Virtual Customer Support Representative with blithequark, you'll be responsible for providing top-notch customer support to our clients via phone, video calls, and live chats. You'll work from home, choosing your own hours as long as you meet the minimum requirement of 40 hours per week. Our flexible scheduling allows you to pick and choose the hours that work best for you, including days, evenings, nights, weekends, and overtime.

Key Responsibilities:

• Provide exceptional customer support via phone, video calls, and live chats to resolve customer-related issues and concerns.
• Utilize your home computer and internet connection to remotely answer inbound calls and chats.
• Work in a professional and courteous manner, providing solutions and answers to customer inquiries.
• Participate in training and certification programs to enhance your skills and knowledge.
• Collaborate with other virtual support agents to share best practices and improve overall customer satisfaction.
• Meet and exceed performance goals, including customer satisfaction and productivity targets.

Essential Qualifications:

Experience Requirements:

• 6+ months of customer service and/or administrative experience (call center or phone support experience preferred).
• High level of professionalism and excellent communication skills.
• Excellent typing, computer, and problem-solving skills.
• Ability to work independently in a home office setting with minimal supervision.
• Willingness to work overtime and/or weekends if necessary.

Technical Requirements:

• CPU: i5 (or equivalent), i7 recommended (no Atom, Celeron, Pentium, or Opteron processors).
• Internet: Download speed of 5Mbs down and upload speed of 3Mbs up.
• Network Latency: Max 250 MS latency.
• OS: Win 8.1 (64bit) or Win 10 (64bit).
• RAM: 4GB minimum, 8GB recommended.
• Home office setup with ethernet cord and nearby router or wall for firewall/security purposes.

Preferred Qualifications:

• Previous experience in a virtual or remote work environment.
• Knowledge of customer relationship management (CRM) software and other customer support tools.
• Experience with live chat software and other communication platforms.

What We Offer:

• Competitive hourly rate of $10/hour, with bonuses and incentives available based on performance, hours worked, and customer satisfaction (potential to earn $30,000-60,000+ per year).
• Flexible scheduling, with the ability to choose your own hours and work from home.
• Opportunities for career growth and professional development.
• Comprehensive training and certification programs.
• Autonomy and independence in a virtual work environment.

Our Culture and Values:

At blithequark, we're committed to creating a positive and supportive work environment that values flexibility, autonomy, and work-life balance. Our virtual support agents enjoy the benefits of working from home, including reduced commuting time and increased productivity. We're a family-oriented company that prioritizes communication, collaboration, and teamwork.

How to Apply:

If you're passionate about delivering exceptional customer experiences and want to join a dynamic and growing company, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Conclusion:

As a Virtual Customer Support Representative with blithequark, you'll have the opportunity to make a real difference in the lives of our customers, enjoy flexible hours, and work from the comfort of your own home. If you're a customer-focused and motivated individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Join our team today and start delivering exceptional customer experiences with blithequark!