Experienced Full-Time Live Chat Agent – Remote Customer Service Representative for Diverse Businesses

Join the blithequark Team: Live Chat Assistants Wanted

blithequark is currently seeking highly motivated individuals to fill our Live Chat Assistants position. This invaluable role involves helping businesses by answering live chat messages on their online assets. As a Live Chat Assistant, you will be the face of our company, providing top-notch customer service, responding to queries, and offering solutions to customers.

About blithequark

blithequark is a leading provider of customer service solutions, empowering businesses to deliver exceptional customer experiences. We specialize in live chat services, enabling companies to connect with their customers in real-time. Our team of experts is dedicated to providing personalized support, ensuring that our clients receive the best possible service.

What Will You Be Doing in the Live Chat Assistants Role?

As a Live Chat Assistant at blithequark, your main role will be to manage live chat interactions for numerous businesses. Your responsibilities will include:

• Responding to live chat messages in a timely and professional manner
• Providing top-notch customer service, answering customer queries, and offering solutions
• Providing sales links and offering discounts to customers
• Managing multiple chat conversations simultaneously
• Documenting customer interactions and providing feedback to improve our services

Benefits of Working with blithequark

No Fixed Term: Open-Ended Contract

At blithequark, we believe in the liberty and adaptability that an open-ended contract confers. Our live chat assistant roles have no fixed term, providing job security that allows you to effectively plan your future.

Competitive Pay Rate

As a live chat assistant at blithequark, you'll earn a competitive hourly rate of $25 to $35, in acknowledgment for the crucial role you play in our clients' customer service operations and the value you add to their businesses.

Flexible Working Hours

We provide flexible working hours that can vary between 5 to 40 hours a week. This enables you to balance your professional life with personal duties, working at your own pace.

Requirements and Skills

Essential Skills and Background

Our requirements for live chat assistants are as follows:

• A device capable of accessing social media and website chat functions (phone, tablet, or laptop)
• The ability to work independently, manage your own time effectively, and stay motivated
• Close adherence to specified instructions
• A minimum of a weekly availability of at least 5 hours
• A dependable and fast internet connection

Preferred Skills and Qualifications

While not essential, the following skills and qualifications are preferred:

• Previous experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Basic knowledge of computer software and technology

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a live chat assistant, you will have access to:

• Comprehensive training and onboarding program
• Ongoing coaching and feedback
• Opportunities for career advancement and professional growth
• Access to our online community and resources

Work Environment and Company Culture

At blithequark, we pride ourselves on our supportive and inclusive company culture. As a remote worker, you will be part of a global team of professionals who are passionate about delivering exceptional customer service. We offer:

• A flexible and autonomous work environment
• Regular team-building activities and social events
• Opportunities for collaboration and knowledge-sharing
• A culture of recognition and appreciation

Compensation, Perks, and Benefits

As a live chat assistant at blithequark, you can expect:

• Competitive hourly rate
• Flexible working hours
• Opportunities for career growth and professional development
• Access to our online community and resources
• A supportive and inclusive company culture

Tips for Succeeding as a Live Chat Assistant

To succeed as a live chat assistant, keep the following tips in mind:

• Develop strong communication skills: Clear, concise, and friendly communication is essential
• Remain responsive and prompt: Swift answers show customers that you value their time
• Remain systematic: Record various questions and your answers to stay on top of your workload
• Regularly adapt and learn: Remain updated on your client's services or products to offer reliable information

Frequently Asked Questions

Q: What are the perks of remote work, such as the Live Chat Assistants position?

A: Remote work offers a plethora of advantages, such as the ability to set your own schedule, no commute, and the convenience of working from home.

Q: What skills are essential for remote work in the Live Chat Assistants role?

A: Crucial skills for the Live Chat Assistants role include time management, self-motivation, clear communication, and the ability to work independently.

Q: How can I keep up my productivity when working remotely in the Live Chat Assistants position?

A: Establishing a dedicated workspace, maintaining a regular work schedule, taking regular breaks, and using productivity tools can boost your productivity.

Q: What equipment will I need for remote work as a Live Chat Assistant?

A: As a part of the Live Chat Assistants team, reliable internet access and a device capable of accessing social media and web chat functions are essential.

Q: How can I combat feelings of isolation when working remotely in the Live Chat Assistants role?

A: Keeping in touch regularly with your team, participating in online group activities, and taking social breaks can help.

How to Apply

If you're ready to start right away, please apply below and join our team of Live Chat Assistants today! Apply Job!