100% Remote-$16/hr on 1099-Customer Service Support @ Remote in USA

100% Remote-$16/hr on 1099-Customer Service Support @ Remote - Kutir Technologies - USA - work from home job Company: Kutir Technologies Job description: Hi, Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call. Customer Service Support 3+ Months Remote Only 1099 Overview: Provides front-line customer service support via phone to all Clients internal and external customers. Client Retail Solutions is an inventory company that provides scanners and access points to our retail clients so they can conduct a self-scan inventory. They call into the Help Desk with various questions as to how to set up the equipment and view the reporting dashboard. We walk the clients through the setup and inventory process if needed and assist them with any questions they may have. Responsibilities: 1. Provides assistance to customers during all phases of the inventory process. 2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. 3. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. 4. Prepares and enters required client information/requests into department's database to document customer interaction and resolution. 5. Works under close supervision to answer questions regarding company products and services. 6. Directs callers to appropriate resources 7. Escalates complex questions to more senior representatives Qualifications: 1. HS Diploma and College background required. 2. Light IT background preferred. 3. Prior customer service experience a must. 4. Excellent communications skills. 5. Computer literate; exposure to Windows environment. 6. Worked remote previously preferred 7. Spanish helpful 8. Flexible availability (especially weekends) a plus Period November February Duration Will start from 20 hrs. a week and go up to 40 hours a week during peak time. Shifts 1st Shift : 7am-3pm 2nd Shift : 3pm-11pm 3rd Shift : 11pm-7am Confirm the Shift you are interested in: Selection Process Based on Resume and a questionnaire only Back ground Checks and Drug Screen. Confirm that you are fine with the back ground check and Drug Screen ( company will bear the costs of the screening ) Yes or No You should have your own computer Yes or No Thanks & Regards. Isaac Rajiv Kutir Corporation Ph: 510 894 6662 Expected salary: $16 per hour Location: USA Job date: Sat, 26 Aug 2023 22:49:10 GMT Apply for the job now! Apply tot his job Apply To this Job