Remote Customer Advisor with Dutch

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fancy nice conversations, satisfied customers and a good workplace from your casa Española? Then we are looking for you! As a customer advisor at our Customer Engagement Center, you will have daily (Dutch) conversations with private customers who have questions about VodafoneZiggo's services and products. Your goal? Having a good conversation, thinking along with the customer and convincing them with a suitable offer. Customers call themselves. In some cases, it will be the sale of a new product, in some cases a more advantageous or suitable contract. You may also be in contact with customers who have the intention to cancel their services. By actively listening, you look for commercial opportunities; a new product, a cheaper package or a better solution. You are: • Not afraid to start the conversation and ask open questions; • Empathetic with an eye for sales opportunities; • Handy with computers and you can work smoothly with multiple screens and systems. And the best part? Your efforts will be rewarded; You can earn an attractive bonus if you perform well! What do we offer: • A gross salary of € 1900 per month based on a full-time working week (40 hours); • Part-time work is possible from 16 hours per week; • Bonus scheme from day one based on individual performance; • 23 vacation days on the basis of a full-time contract; 2 months probationary period • Collective health insurance; • Good onboarding process with remote training (week 1 full-time classroom, week 2 supervised in practice); • Flexible schedule within extended opening hours (08.00-20.00); • 100% working from home from Spain; • A nice enthusiastic team where everyone celebrates all the successes; • A position where you can develop yourself. What do we ask; • You live in Spain; • You are available at least 2 evenings a week; • Fluent Dutch is a must; • A stable internet connection with ethernet cable; • Any interest or affinity in the field of (mobile) telephony, internet, TV, etc.; • Knowledge of MS Office. Grow your career with us – from Spain, for the world. Apply now! #RemoteJobsSpain #DutchJobs #CustomerService #WorkFromHome #BilingualJobs #CSR #RemoteCareers #ConduentCareers Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy. Apply tot his job Apply To this Job