**Experienced Data Entry Representative – Healthcare Operations Support**

Are you passionate about delivering exceptional support to healthcare professionals and patients? Do you thrive in a dynamic environment where technology and innovation meet compassion and care? If so, we invite you to join blithequark, a global organization dedicated to advancing health equity and improving health outcomes for millions of people worldwide. As a Data Entry Representative at blithequark, you will play a vital role in supporting our Quest Diagnostics operations by ensuring accurate and timely data entry, billing, and communication with patients and healthcare providers. Our team is guided by a culture of diversity, inclusion, and compassion, and we are committed to creating a work environment that is both challenging and rewarding. **About blithequark** blithequark is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. Our mission is to advance health equity and improve health outcomes for everyone, regardless of their background or circumstances. We believe that everyone deserves access to quality healthcare, and we are committed to making a positive impact on the communities we serve. **Our Culture** At blithequark, we value diversity, inclusion, and compassion. We believe that our differences are what make us stronger, and we strive to create a work environment that is welcoming and inclusive for everyone. Our team is comprised of talented professionals from diverse backgrounds, and we are committed to fostering a culture of respect, empathy, and open communication. **Job Summary** We are seeking an experienced Data Entry Representative to join our team in San Juan, PR. As a Data Entry Representative, you will be responsible for supporting our Quest Diagnostics operations by performing data entry, billing, and communication with patients and healthcare providers. This is a fantastic opportunity to join a dynamic team and make a real difference in the lives of our patients and healthcare professionals. **Primary Responsibilities** * Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.) * Follow procedural guidelines to enter information in the systems and answer patient inquiries * Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications) * May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.) * Data entry utilizing templates for letters and other correspondences * Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle * Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken * Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing **English Proficiency & Data Entry Proficiency Assessment** ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION **Required Qualifications** * 1 year of data entry experience * Customer service experience * Professional proficiency in both English and Spanish * Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications * Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays) **Preferred Qualifications** * Medical billing experience * Proven knowledge of medical or health insurance terminology * Proven solid Microsoft Excel skills **Why Join blithequark?** * Competitive compensation and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support to ensure your success * Flexible work arrangements to balance work and life **Equal Employment Opportunity** blithequark is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. **Drug-Free Workplace** blithequark is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. **How to Apply** If you are passionate about delivering exceptional support to healthcare professionals and patients, and you are looking for a dynamic and rewarding career opportunity, we invite you to apply for this exciting role. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job