**Experienced Student Success Coach - Academic Support and Guidance for Aspiring College Students**
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At blithequark, we're committed to making a difference in the lives of our students, and we invite you to join us in this exciting role as a Student Success Coach. As a key member of our team, you'll have the opportunity to inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities.
**About blithequark**
blithequark is a leading institution dedicated to providing high-quality education and support services to students. Our team is passionate about helping students succeed, and we're committed to creating a supportive and inclusive environment that fosters academic excellence. As a Student Success Coach, you'll be part of a dynamic team that's dedicated to making a positive impact in the lives of our students.
**The Role**
As a Student Success Coach, you'll be responsible for assisting students throughout their education program with blithequark. In this role, you'll be speaking with students over the phone and responding to inquiries received through our systems. Working from your home office, you'll have an assigned schedule during our hours of operation, which define a 40-hour work week. We're open Monday-Thursday from 8am to 7pm CDT, and Friday & Saturday from 8am to 5pm CDT. We hire people from all time zones who have availability during our hours of operation, in support of our students.
**Key Responsibilities**
* Support enrollment, student development, and retention services while ensuring a quality learning experience.
* Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
* Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
* Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
* Offer and teach students how to use resources to help maximize the success of each student.
* Become a certified resume reviewer to provide resume and career development support.
* Be a liaison for students, enabling them to connect with various departments.
**What We're Looking For**
* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
* Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
* Knowledge of academic policies and procedures
* Ability to learn technical skills quickly
* Excellent communication/listening skills, including a pleasant phone manner
* Strong customer support focus and attention to details
**What We Offer**
* Salary Range between $23 and $24 per hour
* Paid time off
* Comprehensive medical, pharmaceutical, dental, and vision benefits
* Health savings and flexible spending accounts
* 401(k) Savings Plan
* Life and Disability Insurance
* Tuition assistance
* Employee Stock Purchase Plan
* Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
* Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
* Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
**Career Growth Opportunities and Learning Benefits**
As a Student Success Coach at blithequark, you'll have the opportunity to develop your skills and knowledge in a supportive and inclusive environment. We offer a range of training and development programs to help you succeed in your role and advance your career. You'll also have access to a range of benefits, including tuition assistance, to help you pursue further education and professional development.
**Work Environment and Company Culture**
At blithequark, we're committed to creating a supportive and inclusive work environment that fosters academic excellence. Our team is passionate about helping students succeed, and we're dedicated to making a positive impact in the lives of our students. As a Student Success Coach, you'll be part of a dynamic team that's dedicated to making a difference.
**How to Apply**
If you're passionate about helping students succeed and are looking for a rewarding career opportunity, we encourage you to apply for this exciting role as a Student Success Coach at blithequark. Please visit our website to learn more about the role and to submit your application.