Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark: Launch Your Career in Insurance with Paid Training and Competitive Benefits

Join blithequark, a Global Leader in Digital Business Services

At blithequark, we're not just a company; we're a community of passionate individuals dedicated to making a difference. With a presence in numerous countries and a workforce that speaks over 300 languages, we're committed to helping the world's top brands streamline their operations while supporting our communities and the environment. If you're looking for a career that offers growth, learning, and the chance to be part of something bigger, you've come to the right place.

Transform Your Career with blithequark's 5-Day Paid Training Program

Are you interested in becoming a Licensed Insurance Agent? blithequark offers an unparalleled opportunity to get started with a comprehensive 5-day paid training program. Not only will you receive top-notch training from our experienced instructors, but you'll also be paid to study! Our commitment to your success extends beyond the training period; we cover the cost of the State Insurance Exam and support you through the licensing process in the 50 states and territories we operate in.

What to Expect from Your Role at blithequark

As a Pre-Licensed Customer Service Representative, you'll be the frontline representative for our clients, handling customer inquiries with professionalism and innovative solutions. Your role is pivotal in ensuring customer satisfaction and resolving complex issues in a fast-paced environment. Here's a breakdown of your key responsibilities:

• Resolve complex consumer issues and provide guidance to first-level representatives on high-level concerns.
• Assist policyholders with billing inquiries, concerns, and policy changes.
• Support policyholders by providing recommendations and adjustments as necessary to meet their needs.
• Utilize excellent decision-making skills and innovation to address consumer concerns while adhering to company guidelines.

Qualifications and Skills We're Looking For

At blithequark, we're on the hunt for fearless individuals who are passionate about delivering exceptional service. To succeed in this role, you'll need:

• A minimum of 6 months of customer service experience.
• To be at least 18 years old.
• A typing speed of at least 25 words per minute.
• A High School Diploma or GED.
• Comfort with using desktop computer systems.
• Proven oral and written communication skills.
• Preferred qualifications include 6 months of Call Center experience and logical problem-solving skills.
• Ability to work various shifts and prioritize tasks effectively.

Work from Home Requirements

To ensure a seamless remote working experience, you'll need to meet our internet connection requirements:

• A minimum download rate of 25.0 Mbps.
• A minimum upload rate of 5.0 Mbps.
• No packet loss and a ping under 50ms.
• Proof of internet speed will be required.
• A clean and quiet workspace to maintain productivity.

Why Choose blithequark?

At blithequark, we're committed to creating an environment where our employees feel valued, inspired, and supported. We believe in fostering a culture of inclusion and diversity, where everyone has the opportunity to grow and thrive. Here are just a few benefits of working with us:

• Paid Training: Receive comprehensive training without any financial burden.
• Competitive Wages: Earn a competitive salary for your hard work.
• Full Benefits: Enjoy medical, dental, vision, 401k, and more.
• Paid Time Off: Take a break and recharge with our generous PTO policy.
• Employee Wellness and Engagement Programs: Participate in programs designed to enhance your well-being and job satisfaction.

Career Growth and Development

blithequark is dedicated to your long-term success. With opportunities for advancement and professional growth, you can chart a career path that takes you to new heights. Our Chief Client Officer started her journey as an agent and rose through the ranks, exemplifying the potential for career advancement within our organization.

Join Our Community of Inspired Professionals

If you're ready to embark on a rewarding career with a company that invests in your future, look no further than blithequark. We're an Equal Opportunity Employer committed to diversity and inclusion. Apply now to become a part of our dynamic team and start your journey towards becoming a Licensed Insurance Agent.

Don't miss this opportunity to transform your career and be part of a global community that makes a difference. Apply today and take the first step towards a brighter future with blithequark!