Experienced Insurance Customer Service Representative – Client Relationship Management and Policy Administration

Join the Team at blithequark: Where Exceptional Client Service Meets Insurance Expertise

blithequark is seeking a highly motivated and personable Insurance Customer Service Representative to join our dynamic team in Apple Valley, MN. As a critical member of our agency, you will play a key role in delivering top-notch client service, managing policy details, and driving sales growth. If you're a team player with a passion for insurance and a dedication to excellence, we want to hear from you!

About blithequark: Your Future Home in the Insurance Industry

blithequark is a leading Independent Insurance Agency serving the Twin Cities area for over 30 years. We pride ourselves on providing competitive and comprehensive personal and commercial insurance coverage to our clients. With a strong focus on client relationships and a commitment to staying up-to-date with industry trends, we're the perfect place for professionals looking to grow their careers in insurance.

Key Responsibilities: Driving Client Satisfaction and Sales Growth

As an Insurance Customer Service Representative at blithequark, your primary responsibilities will include:

• Client Communication and Claims Support: Gather documentation needed to process claims, communicate with clients, and provide clear explanations of policy updates and changes.
• Policy Administration: Record policy updates, track changes, and maintain accurate documentation in our secured system.
• Renewal Process and Quote Provision: Assist with policy renewals, provide competitive quotes, and ensure seamless transitions for our clients.
• Coverage and Billing Support: Address client inquiries, provide clear answers to coverage and billing questions, and resolve issues promptly.
• Industry Knowledge and Updates: Stay current with industry standards, rates, coverages, and policy updates by regularly communicating with industry partners.
• Client Needs Assessment: Review client coverage needs to determine if updates or changes are warranted, and provide recommendations accordingly.
• Documentation and Record-Keeping: Process and document calls, emails, and policy updates in a timely and accurate manner.

Essential Qualifications: The Foundation for Success

To excel in this role, you should possess:

• Active Insurance License: An active insurance license in Minnesota or a willingness to obtain one within 30 days.
• Communication and Problem-Solving Skills: Excellent written and verbal communication, problem-solving, and follow-up skills.
• Computer Skills: Basic computer skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Insurance Experience: Preferred but not required; we provide industry-specific training for the right candidate.

What We Offer: A Competitive Package and Growth Opportunities

At blithequark, we're committed to providing a supportive and dynamic work environment that fosters growth and success. Our benefits include:

• Competitive Salary: $45,000+ per year, depending on experience.
• Industry-Specific Training: Comprehensive training to ensure your success in the role.
• Opportunities for Growth: Career advancement opportunities within the agency.
• Collaborative Work Environment: A team-oriented and fast-paced work environment that encourages collaboration and innovation.

Why Join blithequark?: A Culture of Excellence and Client Focus

At blithequark, we're passionate about delivering exceptional client service and building long-term relationships. Our culture is built on:

• Client-Centric Approach: A focus on understanding and meeting the unique needs of our clients.
• Teamwork and Collaboration: A collaborative work environment that encourages knowledge sharing and support.
• Industry Expertise: A commitment to staying up-to-date with industry trends and best practices.
• Professional Development: Opportunities for growth and development within the agency.

How to Apply: Take the First Step Towards a Rewarding Career

If you're a motivated and personable insurance professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to join our team at blithequark.

Don't miss this chance to be part of a dynamic team that's dedicated to delivering exceptional client service and driving sales growth. Apply now and take the first step towards a rewarding career in insurance!