**Experienced Student Customer Service Coordinator – Recreational Center Facilities**

Are you a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment? Do you thrive in fast-paced settings and enjoy working with diverse groups of people? If so, we invite you to join blithequark's team as a Student Customer Service Coordinator in our Recreational Center Facilities! **About blithequark** blithequark is a leading institution of higher education, renowned for its commitment to academic excellence, diversity, and community engagement. Our vibrant campus is home to a diverse student body, faculty, and staff who share a passion for learning, growth, and innovation. As a Student Customer Service Coordinator, you will be part of a dynamic team that strives to create an exceptional experience for our students, faculty, and guests. **Job Summary** As a Student Customer Service Coordinator, you will play a vital role in ensuring the safety and well-being of all patrons while maintaining a positive and approachable demeanor. You will serve as the first point of contact for customers, providing exceptional service and support in a fast-paced environment. Your responsibilities will include: **Key Responsibilities** * Greet patrons and guests, ensuring a welcoming and inclusive atmosphere * Assist customers with various questions and problems in customer service areas * Perform basic cleaning responsibilities, including trash, equipment, and laundry * Participate in special event set-up and operations * Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies * Serve as a first responder to accidents within the building * Collaborate with colleagues to ensure seamless service delivery **Essential Qualifications** * Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications (or obtained within the first 30 days of employment) * BBP Certification (obtained within the first 30 days of employment) * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with a high level of accuracy and attention to detail * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Availability to work a variety of shifts, including evenings and weekends **Preferred Qualifications** * Previous customer service experience in a fast-paced environment * Experience working in a recreational or fitness setting * Knowledge of facility management principles and practices * Certification in customer service or a related field * Bilingual or multilingual skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with a high level of accuracy and attention to detail * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Strong customer service skills, with a focus on creating a positive and inclusive experience * Ability to adapt to changing situations and priorities * Strong organizational and time management skills **Career Growth Opportunities and Learning Benefits** As a Student Customer Service Coordinator at blithequark, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will work closely with experienced colleagues who are passionate about creating an exceptional experience for our students, faculty, and guests. Our commitment to employee development includes: * Opportunities for professional growth and advancement * Training and development programs to enhance your skills and knowledge * Mentorship and coaching from experienced colleagues * A supportive and inclusive work environment that values diversity and equity **Work Environment and Company Culture** blithequark is committed to creating a work environment that is inclusive, diverse, and supportive of all employees. Our campus is a vibrant and dynamic community that values creativity, innovation, and collaboration. As a Student Customer Service Coordinator, you will be part of a team that is dedicated to creating an exceptional experience for our students, faculty, and guests. **Compensation, Perks, and Benefits** As a Student Customer Service Coordinator at blithequark, you will receive a competitive hourly rate, paid training and development opportunities, and a comprehensive benefits package that includes: * Competitive hourly rate * Paid training and development opportunities * Comprehensive benefits package, including medical, dental, and vision insurance * Paid time off and holidays * Access to on-campus fitness facilities and recreational programs * Opportunities for professional growth and advancement **How to Apply** If you are a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment, we invite you to apply for the Student Customer Service Coordinator position at blithequark's Recreational Center Facilities. Please submit your application, including your resume and a cover letter, to: Ron Siliko [email protected] **Equal Opportunity/Affirmative Action Employer** blithequark is an Equal Opportunity/Affirmative Action employer, committed to creating an inclusive and effective teaching, learning, research, and working environment for all. We encourage applications from minorities, women, protected veterans, and individuals with disabilities. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560. **Diversity Statement** blithequark is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on blithequark's diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. **Clery Act** As part of blithequark's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read blithequark's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. Apply Job! Apply for this job