HVOE (High Volume Order Entry) Rep
About the position
Responsibilities
• Input customer orders via phone call
• Input high volume customer orders on a consistent basis
• Answer inquiries regarding customers' accounts
• Electronic imaging
• Research shortage and miss-shipped claims
• Process/enter orders
• Handle calls from customer service queue
• Handle all salespersons changes
• Perform the job in accordance with company and departmental policies and procedures
• Perform other related duties as assigned
Requirements
• High school diploma or equivalency plus 1 year of experience with SGWS
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas
Nice-to-haves
• EDI (Electronic Data Interchange)/ NFS (Network File Sharing) knowledge
• Advance AS400 skills
• Basic MS Excel, MS Outlook and MS Word experience
• Personal time management
• Usage of critical thinking skills
• High Accuracy of order entry
• Attention to detail
Benefits
• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• 401(k) plan
• Tuition assistance
• Wellness program
• Parental leave
• Vacation accrual
• Paid sick leave
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