**Experienced Full Stack Sales Director – Customer Remediation Solution (Hybrid) at blithequark**
At blithequark, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the blithequark team.
blithequark is seeking an Experienced Full Stack Sales Director to drive revenue through sales of our Customer Remediation Solution to financial services firms. The ideal candidate will bring a successful sales track record, senior relationships in the Risk organizations of financial services firms, and strong networking skills to the role. A successful candidate will bring or be able to develop Customer Remediation expertise. Demonstrated negotiation and closing skills are important. In addition, strong collaborative skills will be required to drive desired support and outcome from key stakeholders across blithequark.
We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a blithequark office and given the flexibility to work remotely.
**About blithequark**
blithequark is a leading provider of innovative solutions for the financial services industry. Our Customer Remediation Solution is designed to help financial services firms navigate complex regulatory requirements and improve customer satisfaction. With a strong focus on customer success, we're committed to delivering exceptional results and building long-term relationships with our clients.
**About the Role**
As an Experienced Full Stack Sales Director, you'll be responsible for driving revenue growth through sales of our Customer Remediation Solution. You'll work closely with senior executives at financial services firms to understand their needs and develop tailored solutions to meet their goals. Your expertise in Customer Remediation will be essential in helping our clients navigate complex regulatory requirements and improve customer satisfaction.
**Key Responsibilities**
* Drive leads in target market via existing relationships, direct outreach, and events
* Grow pipeline in US market, managing against strategic plans
* Lead the sales process from origination through to close, including qualification, executive presentations, proposal development, and contract negotiation, working with Business leadership, Product, Legal and Finance as appropriate
* Develop documents, analysis, and presentations based on specific sales needs for customers and prospects and for internal use
* Assist with RFI/RFP processes
* Provide Customer Remediation education and training to internal salesforce and other internal teams to drive internal cross-selling
* Attend trade shows, conferences, and other industry-related events to develop new relationships and promote Customer Remediation, growing blithequark's industry presence and brand awareness
**Specification & Qualifications**
This position will be filled by an experienced candidate with exceptional drive, with the following skills and experience to be prioritized:
* 5-10+ years of sales experience and success
* Strong existing network of senior relationships within the Risk organizations of financial services firms
* Ability to build, foster, and maintain key relationships, including at C-level
* Ability to effectively navigate complex organizations
* Proven track record of success in achieving/exceeding sales quotas
* Ability to achieve sales results both individually and in collaboration with others
* Excellent presentation, written, and oral communication skills
* Professional approach and demeanor and ability to represent blithequark well internally and externally
* Ability to take a consultative sales approach to problem-solving with prospective clients
* Ability to communicate effectively with internal and external stakeholders
* Well-organized, detail-oriented, self-motivated, and the ability to work well independently and remotely
* Strong time-management skills, with the ability to prioritize multiple projects at a time
* Strong analytical and organizational skills
* Strong MS Excel, MS Word, and PowerPoint skills
* Strong technical foundation: ability to use CRM, MS Office, social tools, etc.
* Willing to travel frequently for client and prospect meetings
**Compensation & Benefits**
* Hourly Rate: $130,000-$150,000 annually depending on experience
* Bonus Eligibility: Annual bonus
* Benefits: Medical, dental, life, and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire. For more information, please visit [www.blithequarkbenefits.com](http://www.blithequarkbenefits.com).
**About Our Culture**
At blithequark, we're committed to fostering a diverse, equitable, and inclusive environment. We believe that associates can only do their best when they feel safe, understood, and valued. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
**Disability Assistance**
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. blithequark provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
**How to Apply**
If you're passionate about developing your career and helping others along the way, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you!
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