Experienced Full-Time or Part-Time Remote Sales Representative and Customer Service Specialist - Travel Industry

Join the Team at blithequark: Where Passion Meets Opportunity

Are you a driven and charismatic individual with a passion for delivering exceptional customer experiences? Do you have a knack for leadership, persuasion, and problem-solving? Look no further than blithequark, where we're seeking talented Remote Sales Representatives and Customer Service Specialists to join our dynamic team. As a key member of our organization, you'll have the opportunity to develop valuable skills, work with a talented team, and make a real impact in the travel industry.

About blithequark

At blithequark, we're dedicated to providing unparalleled travel experiences that exceed our customers' expectations. With a focus on personalized itineraries and exceptional customer service, we're revolutionizing the way people travel. Our team is built on a foundation of core values that emphasize teamwork, innovation, and a passion for delivering outstanding results. We're looking for like-minded individuals who share our vision and are eager to contribute to our mission.

Job Summary

As a Remote Sales Representative and Customer Service Specialist at blithequark, you'll play a critical role in guiding customers to achieve their travel package goals. You'll work closely with customers to create personalized itineraries, respond to client requests, and provide concierge-level service. This is a unique opportunity to join a talented team, develop valuable skills, and grow your career in a fast-paced and dynamic environment.

Key Responsibilities

• Exemplify Our Core Values and Mission Statement: Live out our culture by embodying our core values and mission statement in your daily work.
• Foster Teamwork: Collaborate with and help teammates with a positive and professional attitude, promoting a culture of teamwork and innovation.
• Surprise and Delight Clients: Go above and beyond to exceed client expectations, innovating new ways to surprise and delight our customers.
• Respond to Client Requests: Respond to client requests and questions in a timely and professional manner.
• Manage Client Profiles and Bookings: Manage client profiles, bookings, and travel arrangements, ensuring accuracy and attention to detail.
• Provide Concierge-Level Service: Provide concierge-level service, including arranging spa treatments, touring, and dinner reservations.
• Coordinate Internal and Team Needs: Assist with distributing information and coordinating internal and team needs as required.
• Update Daily Activity and Reporting: Update daily activity, reporting, and status in our cloud-based CRM.
• Manage Time Effectively: Set schedules and manage time effectively and efficiently to meet productivity and performance goals.
• Serve as Backup Travel Support: Serve as backup travel support and main point of contact in case of emergencies, including outside of normal office hours.

Essential Qualifications

• Driven and Self-Starting: A driven, self-starting, positive thinker with a proactive and trustworthy approach.
• Flexibility and Creativity: Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented approach.
• Strong Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with clients and team members.
• Team Player: A team player who is willing and able to "roll up your sleeves" to complete a project.
• Autonomy and Remote Work Experience: High degree of autonomy with the capability of working remotely, with prior experience in a remote work environment.

Preferred Qualifications

• Travel Industry Experience: Prior experience in the travel industry, with knowledge of travel products and services.
• Multilingual: Proficiency in multiple languages, including Spanish.
• CRM Experience: Experience with cloud-based CRM systems and technology.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to the growth and development of our team members. You'll have access to:

• Comprehensive Training: Comprehensive training and onboarding program to ensure your success in the role.
• Ongoing Support: Ongoing support and coaching from experienced team leaders and mentors.
• Career Advancement Opportunities: Opportunities for career advancement and professional growth within the organization.
• Industry Events and Conferences: Attendance at industry events and conferences to stay up-to-date on the latest trends and developments.

Work Environment and Company Culture

At blithequark, we pride ourselves on a dynamic and supportive work environment that fosters creativity, innovation, and teamwork. Our remote work culture is built on:

• Flexibility and Autonomy: Flexibility and autonomy to work from anywhere, at any time.
• Collaborative Team: A collaborative and supportive team environment that encourages open communication and feedback.
• Innovative Culture: An innovative culture that encourages creativity, experimentation, and learning.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Competitive Salary: A competitive salary range for this role, with opportunities for bonuses and performance-based incentives.
• Comprehensive Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
• Paid Time Off: Paid time off and holidays, with opportunities for flexible scheduling.

Conclusion

If you're a driven and charismatic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity at blithequark. As a Remote Sales Representative and Customer Service Specialist, you'll have the chance to develop valuable skills, work with a talented team, and make a real impact in the travel industry. Don't miss out on this chance to join our dynamic team and take your career to the next level. Apply today!