Experienced Full-Time Customer Service Representative - Remote in Texas - $14/Hour Base Pay with Performance-Based Opportunities

Join the Team at Blithequark: Deliver Exceptional Customer Experiences from the Comfort of Your Home

Are you a motivated and tech-savvy problem solver with a passion for delivering top-notch customer service? Do you thrive in fast-paced environments and have a knack for turning customer interactions into positive experiences? Blithequark is seeking talented Customer Service Representatives to join our team, working from the comfort of their own homes in Texas. As a Customer Service Representative at Blithequark, you'll have the opportunity to make a meaningful impact on our customers' lives, grow your career, and increase your income through performance-based incentives.

About Blithequark

At Blithequark, we're dedicated to providing world-class customer care services that exceed our clients' expectations. With a global presence and a team of over 16,000 employees, we're a leading provider of customer care solutions, leveraging cutting-edge voice, chat, email, and social technologies. Our clients, including Fortune 500 companies, rely on our expertise to manage their customer care needs across multiple industry verticals.

Key Responsibilities:

• Active Listening: Engage with customers to understand their concerns and provide personalized solutions.
• Upselling and Cross-Selling: Identify opportunities to upsell products and features, emphasizing benefits and value-added services.
• Exceptional Customer Service: Demonstrate excellent soft skills to provide a world-class customer service experience.
• Product Knowledge: Provide information about current plans and products, as well as identify and position new solutions that align with customer needs.
• Technical Skills: Navigate multiple computer applications with speed and accuracy.

Requirements:

• Technical Requirements:
  • High-speed internet with at least 10 MBPS download speed (no satellite).
  • USB wired headset with noise-canceling microphone.
  • Quiet, secured workspace.
• Personal Qualities:
  • 18+ years old with a high school diploma or GED.
  • Professional, positive attitude and courteous telephone etiquette.
  • Experience using a computer in a work or non-work setting.
  • Must be able to thrive in a highly structured environment.
  • Schedule with open availability (evenings and weekends required).
• Experience: At least 1 year of customer service experience.
• Location: Must live in Texas to apply for this requisition.

Benefits and Perks:

• Competitive Compensation: $14 per hour base pay with opportunities to earn more based on performance.
• Flexible Pay Access: Access up to 50% of your pay immediately after your shift.
• Comprehensive Benefits: Health insurance (medical, dental, vision) and other benefits.
• Paid Virtual Training: Get started with our comprehensive virtual training program.
• Career Growth Opportunities: Opportunity to grow quickly into a trainer or supervisor role.

Career Growth and Development:

At Blithequark, we're committed to helping our employees grow and develop their careers. With opportunities to move into trainer or supervisor roles, you can take your career to the next level. Our employees with six months of service in their current position are eligible to apply for new positions for which they are qualified, based on requisite skills, education, experience, and current job performance.

Work Environment and Culture:

As a remote employee at Blithequark, you'll enjoy the flexibility and comfort of working from home. Our company culture values diversity, inclusivity, and respect. We're an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

How to Apply:

If you're excited about joining our team and delivering exceptional customer experiences, we encourage you to apply today! Please submit your application through our website. We look forward to welcoming you to the Blithequark team!

Don't miss this opportunity to take your customer service career to the next level with Blithequark. Apply now and start building a brighter future!